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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Akande D.'s profile image
Akande D. 
4 years ago

A simple and robust solution for Email marketing Constant Contact is a great solution for smaller organizations that have simple email marketing needs. They do what they do very well and offer a solution that is easy to learn and adopt within smaller organizations. I would definitely recommend it to small businesses or non-profits. Pros Constant Contact has a very clean interface and a dashboard that makes it easy to navigate and learn. When compared to other solutions like Mailchimp, I found Constant Contact to be more intu... read more

Emma K.'s profile image
Emma K. 
4 years ago

Simple and Effective Email Marketing Program that is Easy to Use It has allowed me to manage my client's email marketing program with ease. I like that I can go in and set up multiple email campaigns but schedule them to be sent at different times. This is much more efficient than going in and creating and sending each one by one. Pros I like that you can duplicate past/existing campaigns in order to make a new one. I also really like that you can send yourself a test email before sending a mass one to ensure everything loo... read more

Becca L.'s profile image
Becca L. 
4 years ago

Constant Contact Constant Contact is a great way create content to keep your audiences up to date, but compared to the many other similar programs, they might be on the pricier side for the same results. Pros I enjoy being able to work directly with the content I'm creating instead of off to the side, like I do in Mailchimp. Cons We had some difficulty getting images to look right consistently, especially through different viewing formats, like desktop verses mobile device. We also had some trouble with how contacts were sav... read more

Stephanie W.'s profile image
Stephanie W. 
4 years ago

Easy To Use But Limited In Capability Pros Constant Contact makes it easy to send out quick emails to customers. It syncs with our CRM, so it also transfers contacts over automatically (a helpful feature). It also has many templates and a plug-and-play approach to creating emails. Cons Functionality and customization is quite limited. While some may like this because of the ease of use, it can be difficult to make an aesthetically pleasing email using their templates. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Tried & True: Does What It Says But Nothing More For clients still using email marketing in the traditional sense it pleases the palate. Pros Constant Contact has always been only trusty when it comes to mass marketing by email. Cons As it stands, there are now more effective ways to getting the word out. Constant Contact does little to entice users to stay in their platform. Social media, direct mail, and other forms of marketing can often be as effective or more effective. 

Megan D.'s profile image
Megan D. 
4 years ago

Good product but too expensive Pros I had no issues working with Constant Contact. It was easy to use and rarely (if ever) gave us problems. Cons We found it wasn't the most cost effective option for us.  

James B.'s profile image
James B. 
4 years ago

Great to reach out to past clients I really like Constant Contact it helps me be able to spread the word to people I may not see every week And I can show them what retail items are on sale and why they need to come in and get them Pros I like the Constant Contact software because once a month I can send out a email to any of my recent shoppers or everyone on my email list to remind them of future sales and promotions. It’s also easy to see who is opening and reading the Info I send out Cons It took me a minute to figure ... read more

Ernest P.'s profile image
Ernest P. 
4 years ago

Constant Contact was not the best for me Pros What I liked most about Constant Contact was the deliverability. When I send emails out through the platform it is received. I like that a lot. It doesn't end up in the spam folder like other ESPs Cons What I like least about Constant Contact was that the interface feels very old. There are not modern templates. It looks like designs from the 90s.  

Patrick M.'s profile image
Patrick M. 
4 years ago

An easy-to-use email tool Several of our clients have been using Constant Contact for many years, and my team has been heavily involved in managing and creating their campaigns. To put it simply, it flat out works. It's easy to use, and it offers great reporting to keep an eye on how everything is working. Pros The tool itself does everything you'd expect. They offer ample templates to get you started as well as the ability to custom-create your own via HTML. You can create lists, merge/purge, de-dupe, etc. Constant Contact... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.