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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.53,191 reviews
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Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Stay In Touch Overall, its been great tool for our markeing purposes. Pros I like that I can set up a template for our e-mail newsletters, and automatically send e-mail blasts to our clientele. Cons I have found it difficult to add in the proper photos and links within the template we selected to send to our clientele. 

Lynnette J.'s profile image
Lynnette J. 
4 years ago

Great forgetting your Information out Always has been a great go to when I need to send information to a group. Pros It is a easy way to send important information in a way that can grab the readers attention. User friendly even for beginners. Cons Don't have any cons for this product at this time. It really is a great product and easy to use. Try it. They have a free trial. 

Miriam C.'s profile image
Miriam C. 
4 years ago

Constant Contact is a Keeper! Our members stay informed and in the know daily!! Pros Being able to contact our entire congregation pushing 1 button is awesome & it's super easy to use! Cons I love this software and do not feel that anything is missing or needs improving. It's awesome!!!!!! 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

A solid email marketing program for bigger companies Constant Contact is both the best and most frustrating email marketing program I’ve used. It has a ton of potential and I believe with a few more upgrades it will easily be the best program out there. Pros Constant Contact has the most advanced design program of other email marketing apps. There is freedom to creat more intricate emailsz Cons Contacts were easily unsubscribed. It is also annoying to have to create a list to send an email out. If one person needs the email,... read more

Carrie S.'s profile image
Carrie S. 
4 years ago

Constant Connect I believe the ease of use is what helped us use it and keep our customers connected. Pros I really appreciated the ease of use. You can load different contact lists and send different emails. Cons I really like this software but it i had one thing it would be to let you import your own designs instead of only using theirs.  

Emily B.'s profile image
Emily B. 
4 years ago

Great Product I was happy with it. It was easy to transfer my contacts and create nice emails to my large email list. Pros It was easy to use and intuition. I was able to create nice emails and they already had a COVID template. Cons I felt like I was told I would get the product for a certain price and then when I got into it, the price changed. I would just make sure you know what you want so you pay the right price.  

Dan P.'s profile image
4 years ago

Easy to use for mass emails I use Constant Contact to send e-blasts to prospects and clients. Because building the email in the format I wish is easier than other email services or the CRM, Pros The ease of creating an email (email blast, newsletter, etc) is just as easy if not easier than using a more sophisticated deployment from a CRM. Cons I would like to see more options when it comes to adding html and also the ability to take the creative from Constant Contact and use it in another email application such as Outlook o... read more

Miranda M.'s profile image
Miranda M. 
4 years ago

Easy to use! It has been simple to learn, not daunting, which made it easy to upgrade our communications and modernize our processes. Pros Constant Contact is simple to use and as we have many volunteers helping our NON-Profit throughout the year, it allows us to do a quick training and get the assistance we need. You do not have to have a computer degree to create great campaigns. Cons As a non-profit the expense is always most important to us. Keeping up with modern technologies is difficult for an organization like ours ... read more

Hildy R.'s profile image
Hildy R. 
4 years ago

Constant Contact meets all our needs Overall, it is very positive and does the job for what we need to communicate. Pros It is user friendly with a few exceptions. It integrates with Donor Perfect to keep track of correspondence with our donors. It allows for mass communication and the statistics are very helpful. Cons You cannot delete contacts who have never opened the emails. We have many people that I would like to delete because they have never looked at an email in 5 years. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 3,191 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.