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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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SEVEN Z.'s profile image
SEVEN Z. 
4 years ago

BEST EMAIL SERVICE It helps me grow my business in a smart way and increases my monthly revenue. When business is slow I send out and email and the phone starts ringing. What more could you ask for! Pros It's intuitive and easy to use. The analytics are incredible. The customer service is the best ever. They have many departments that offer free and paid services for ANYTHING you need. The staff is always VERY kind, cheerful , helpful and knowledgeable. Customer service is fast and easy to access. I've used CC for 10 years a... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Great user interface My overall experience with Constant Contact is very good. Pros I liked the user interface and how relatively easy it was to use. I was also very pleased with customer service. If there was something that I couldn't figure out to do, they were good at walking me through the steps. Cons Sometimes when adding a text box to the template it wouldn't place it where I was putting it. That part would get a little frustrating because I would have to keep trying until it finally puts it in the right place. 

Brandon N.'s profile image
Brandon N. 
4 years ago

Easy way to pull potential clients Overall very satisfied with the product and the way you’re able to find potential client. Pros The software makes it very easy to pull a list of potential client with any given area. A great way to look for a new prospect clients Cons Sometimes life supposed to be a very tedious task. But overall makes it very easy to pull. Would recommend the software 

Bryan H.'s profile image
Bryan H. 
4 years ago

Efficient Email Marketing Constant Contact allows our team to smoothly connect with clients through stunning emails that reflect my brand, mission, and intention. Pros When it comes to building and planning email blasts, efficiency is everything. Constant Contact makes it easy to design and create email blasts on the fly for my team. It's an extremely responsive program that allows me to quickly add images, copy, and lists for email marketing campaigns. Scheduling out tons of blasts is a no-brainer with Constant Contact and ... read more

Courtney M.'s profile image
Courtney M. 
4 years ago

Constantly Connected We use this software to send out weekly and upcoming events to everyone in our church mailing list. Pros I love how seamless I can send off weekly emails to everyone in our large group. Software super easy to use. Cons I have no complaints about this software at all. I have used this software for years without incident.  

Mac M.'s profile image
4 years ago

Just Okay - Gets the Job Done If you need a way to communicate with an internal group of people, this works great. Again, more for newsletters than for sales emails. Pros Constant Contact is great for creating simple newsletters, maybe even the kind that might only circulate internally. Beyond that, it's best to use something more powerful. Cons There isn't a lot of customization available. The templates for emails tend to stay rigid, so a lot of emails look the same.  

Brent A.'s profile image
Brent A. 
4 years ago

Excellent marketing and contact list tool Very happy with the customer service and the initial call that took place to set-up my account and make sure I was optimizing the service. Pros Really like all the different templates and the ability to customize them. Easy to upload your own pictures. Also like the automation and being able to set-up campaigns to launch at specific times. Cons Took a little bit of getting used to navigating all the options.  

Melissa L.'s profile image
Melissa L. 
4 years ago

Excellent Marketing Tool Due to our multiple services and large diversity of contacts, we needed an efficient and effective tool to help manage our marketing contacts. Constant Contact has been a great tool! Pros Most liked feature of this tool is the ability to reach such a broad number of people at once. Ease of use is a bonus! Cons As with most mass marketing type tools, the least liked part is the set up. Appreciate that constant contact has a very user friendly set up process.  

Andrea D.'s profile image
Andrea D. 
4 years ago

Constant Contact I really do enjoy this userfriendly app. I know I won't take thirty mins to do a five minute project. Pros I love how easy it is to set up emails and newsletters. I love all the different options. I like how it gives guideance. Cons I don't like how hard it is to import contacts . I don't like how it doesn't grammar check or spell check correctly  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.