Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Frank B.'s profile image
Frank B. 
4 years ago

Constant Contact Very good support, good overall experience, but be aware of pricing and certain limitations when working with this solution. My advice is to do a 30-day trial, and see if it will work for you. Pros At my last company, I used this product, on a monthly basis, to reach out to potential new clients as well as the current clients that we were working with. I was able to work with custom templates and also import email templates from my business partners. Once it's up and running, the only concerns you would have... read more

Christopher G.'s profile image
Christopher G. 
4 years ago

Great Way To Communicate My organization is looking for a cost-effective way to communicate with a base of volunteers as well as with our membership. Constant Contact supports multiple email lists so I can send audience-specific emails out. Great product! Pros My Rotary Club uses Constant Contact to communicate with members (our weekly newsletter) and volunteers on a monthly basis. The system is easy to use, intuitive, highly reliable and produces quality, professional emails. The pre-defined templates mean that your emails ... read more

Nancy B.'s profile image
Nancy B. 
4 years ago

Helps our museum get the word out and grow our list of contacts Using Constant Contact has helped our historic house museum grow a list of subscribers who want to receive meaningful information about our events and programming. Their templates and scheduling options allow us to send content where and when we want it to reach our contacts. Pros Constant Contact makes it easy for our historic house museum to email our contacts with information on our upcoming events and programming. With templates that are easy to use, we can... read more

Jeff J.'s profile image
Jeff J. 
4 years ago

A nimble framework with solid variety Over all, it satisfies with tons of options and features. It's been around for quite a while so it has maturity. I like that, because it's less likely to drop off the grid and force me to learn a different application. With the savings of a few home-made cappuccinos instead spending at the coffee stand, you can easily afford this! Pros $3 Cons While I don't always anticipate maintenance down-times, a more diverse notification system of maintenance times would be nice. I also believe a "p... read more

Madison M.'s profile image
Madison M. 
4 years ago

Constant contact is a simple and effective way to send newsletters! Pros I like the ease of use and ability to import contacts easily Cons sometimes the page glitches but not a big issue 

Trevor A.'s profile image
Trevor A. 
4 years ago

Easy to Use and Good in Certain Scenarios We used Constant Contact to send out monthly newsletters, and for that, it worked great. It stopped working great when we started adding in more ecommerce-specific emails, and the revenue tracking made this near impossible. For that reason, we started looking for another software to suit our needs. However! If you are a lead-generation business, or one not planning to sell ecommerce products over email, this is a great software option for you and you should consider it. Pros Const... read more

Erika H.'s profile image
Erika H. 
4 years ago

Would Not Use Them I really had a poor experience with Constant Contact. I was so frustrated each time I had to work with it. Pros I did like that they had pre-made themes you could choose from. They also had a nice way to keep your contacts straight. Cons It was not easy to use. I didn’t like that I couldn’t upload my own designs easily. They were also very expensive. I would spend hours in frustration trying to make an email look like I wanted it to. 

cindy M.'s profile image
cindy M. 
4 years ago

Constant Contact I work in Home care for seniors. Constant Contact allows me to communicate with different groups of people in a way that works for our company. I can send Holiday Greetings to everyone on my list, and send Birthday Wishes to caregivers, staff, and clients, as well as easily add to my contact list almost daily. Pros The email automation feature. Emails can be scheduled to be sent at a later date. The Webinars that walk you through setting up emails. Cons I have not found anything I do not care for wit... read more

Marissa G.'s profile image
Marissa G. 
4 years ago

Switched to MailChimp We switched to MailChimp a few months ago and are pleased with the change. Pros Some of the template designs were good. Cons The interface was very finicky. It was difficult to move items when designing our marketing. Their templates were ok -- some of the designs were better than what MailChimp offers, but not good enough to stay with them. The cost for this pretty basic, mediocre product is way too high for what they don't offer. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.