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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Great tool for emailing I like that it offers a free service for small businesses. Pros The ease of this program is great it works well with even the uncomputer savvy consumer. The program allows you to set up dates and times to send and track who opens your emails. Cons Bit tricky on the template itself. Changing a picture could sometimes change the format of the template. It was a learning curve.  

Susan N.'s profile image
Susan N. 
4 years ago

Reaching Many with One Great for mass mailings, no so much for everyday use. Pros I love that you can enter as many email contact as you want (for a price of course) and send it to everyone vs. getting an error message in Outlook for too many recipients. Cons The price. It is ok for large businesses but not so much for non-profit businesses. I know that most can get the software from Tech Soup for a discount. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Great way to send and manage email campaigns Email campaigns are their specialty, and they do it well. Pros It’s affordable and overall, easy to use. They make it easy to manage lists, templates, etc. Being one of the major players, many other applications integrate with Constant Contact, making it easy to do things like send contact info from your CRM or POS system into their program. For multi-units or franchisors, they have an administration panel where you can manage all of the accounts in one dashboard. Cons When dealin... read more

Kenneth B.'s profile image
Kenneth B. 
4 years ago

A Great Bulk E-mail Platform We send out newsletters several times a month and Constant Contact is what we use. It's great for tracking users and click rates. Pros The templates are very easy to set up and use. They now have mobile friendly templates so getting your newsletters out is super easy. Cons If you know HTML it's a little restricting. It's definitely designed for non-technical users. wish it integrated with Exchange. 

Nicole H.'s profile image
Nicole H. 
4 years ago

Great way to stay connected! GREAT tool to stay connected with people all over. Pros The detailed results after sending out a campaign are so helpful to determine appropriate marketing materials. Cons Sometimes its a little temperamental, but once you learn the ins and outs, there are no problems. Online help is useful. 

Mattie M.'s profile image
Mattie M. 
4 years ago

constant contact I have had a good experience using constant contact so far, it is easy and reliable to use. Pros I use contact contact and enjoy being able to get in touch and send emails to those who I am frequently emailing. I like that I am able to easily get my messages out when I need to. Cons to be honest I have not found any cons to using constant contact to email others. I really have enjoyed the easy use of this service.  

RANDALL N.'s profile image
RANDALL N. 
4 years ago

Constant Contact's Many Features Overall it is a great tool, and new features are constantly being added. Pros Constant Contact has been in the email marketing game for quite some time. Even so they have added a lot more features than a lot of the competitors such as surveys, etc. Cons They are limited when it comes to automation of the tool, and they are also more expensive when it comes to price for performance. 

Carolyn S.'s profile image
Carolyn S. 
4 years ago

Constant Contact Review I have used Constant Contact for several years and been through many of the upgrades of the platform. It is a good program to use for sending out multiple emails. The design can be simple enough but some aspects can be a little trickier to use then others. Pros I like the templates that are available and the creativity of the forms. Also email lists are easily uploaded to the program. I also like the reports that are generated after an email is sent showing who has opened it and which links were clic... read more

Rebecca S.'s profile image
Rebecca S. 
4 years ago

Constant Contact Not Most Economical or Easiest choice I found it tough to use and was happy to no longer have the role where I needed to use it. Chose other service for my own business and clients after my experience with Constant Contact. Pros At first I chose it because of name recognition. It seemed easy to use. I like the way the contacts are managed. Cons Shows up very differently in different browsers. There were a lot of quirks in this area. Also, I found it very difficult to make design changes. I used this for a ... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.