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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Leslie L.'s profile image
Leslie L. 
4 years ago

Easy for Many Levels Easy to set up campaigns, easy to maintain mailing lists, easy to see whether emails have been read. Pros It is very simple to use Constant Contact whether you choose to use one of the many templates provided within Constant Contact or to create your own html layout and paste it in. Also, I like that it save old campaigns so that you can re-use them or copy them and make changes. Cons I can't think of anything I don't like about Constant Contact. I've had many clients that used it and just gave me their ... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Constant Contact User Friendly For First Timers When one is starting out, there may not be that many customers to send out newsletters, create content, etc. Thus I feel Constant Contact is a great email marketing service for very small businesses and freelancers. I say this because it is very user-friendly and thus allows for faster creation/delivery plus the current price of $20USD is great. For sophisticated campaigns, A/B testing, automation, etc I would recommend another email marketing provider as there are plans for sm... read more

Candy L.'s profile image
Candy L. 
4 years ago

Very easy to get started It has been a pleasant experience and very helpful staff working within our limited budget. Pros I like the quick setup and templates available that allows me to create a professional looking email in minutes. The campaign grouping feature is an added bonus where I can add email lists to one folder and the system automatically sends a series of emails in a campaign. Cons I do not like that I need to delete a person and add them to the system again when their email changes. It's an added step I'll n... read more

Patricia K.'s profile image
Patricia K. 
4 years ago

Keep in touch with Constant Contact Signing up for our local Fall Festival and keeping up with community events is easy with Constant Contact. Pros The ability to send bright bold graphics to email recipients can make a huge difference to people trying to navigate the email information. Cons I have not had any negative associations with this software. Look forward to their emails every month!  

Jennifer M.'s profile image
Jennifer M. 
4 years ago

Constant Contact Sending product announcements in bulk without getting hung up with email servers. Pros Allows us to send bulk product announcements quickly without sending issues. They generally look nice and are visually pleasing. Cons Not enough flexibility to customize the templates. Not enough templates. Need more variety outside of the normal "retail" arena. 

Darrell K.'s profile image
Darrell K. 
4 years ago

Pretty Good We have a small marketing department so a lot of things are self-serve. We ran an outreach campaign for an event we organized and CC helped us to promote the event. Pros Constant Contact was pretty easy to use and it integrated well with our CRM which was Salesforce. It was quick and simple to learn how to launch mail campaigns. Cons There wasn't much to not like about it, we just needed some basic functions to run a few campaigns and this did the job for us. 

Justin L.'s profile image
Justin L. 
4 years ago

Very good email marketing platform Over the years Constant Contact has gotten better which is saying something because it was really good before. It’s very easy to use and makes your emails look great. Pros It’s very easy to use. They have lots of choices for email templates. I used them years ago for a family business and started using it again recently with one of my clients. It’s still a great experience. It’s also pretty accessible for the visually impaired which is great. Cons There really isn’t much I don’t like about ... read more

Koya H.'s profile image
Koya H. 
4 years ago

It's okay My job chose contact contact. We've recently been using it so I'm not 100% sure how I feel about it. Pros I like most the ease of sending mass emails out to our volunteers. I also like the format choices and how emails show once delivered. Cons I didn't really care for the box type email that shows to those you send it too. It's complicated for those I send an email to respond.  

Dani M.'s profile image
Dani M. 
4 years ago

Easy to use, but can be glitchy Pros Constant Contact makes sending mass communications via e-mail easy. The variety of available templates and editing tools make it pretty easy and intuitive to create exactly what you want - ranging from newsletters, advertisements, invites, thank yous, etc. A nice feature is being able to see exactly who engaged with your email and how. Cons At times, the software can be glitchy. There are formatting issues and contacts disappear or get removed from lists every now and then. Not enough to... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.