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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Dany M.'s profile image
Dany M. 
4 years ago

It is what it is.... Overall, the software does what it says it will do for your contacts. It organizes them and provides you with the ability to manage those contacts with ease. Their customer support is great! Pros THe ability to utilize a vast amount of templates. It's extremely easy to edit the contacts list and the amount of contacts that can be added is limitless! Cons Can get a bit pricey after a certain number of contacts have been added. Scheduling mass email blasts was a little difficult at first.  

Michael S.'s profile image
Michael S. 
4 years ago

Great tool Pros I starting using this after some time with MailChimp. What I found about Constant Contact is that it is a more robust platform than MailChimp. Cons If you're coming from MailChimp, I will say the interface isn't going to be as "inviting" however, it is still very powerful and intuitive to use.  

Lou M.'s profile image
4 years ago

Some good some not so much It's OK but there are so many other options on the market now that either do what they do. Do it better or do it cheaper that it hard to say this is our "go to" solution. Pros We really enjoyed the data we received off the opens, clicks and other information that really allowed us to understand how people interfaced with our email campaigns Cons The cost was an issue as other options we found were less expensive. It was also fairly cumbersome to formulate the emails. Again there are other options t... read more

Breeann L.'s profile image
Breeann L. 
4 years ago

Mass Email Solution Overall, I’ve had a good experience with constant contact and would recommend it to businesses that send emails out to their audiences on a normal basis. Pros I appreciated the customization features within constant contact. It allowed for me to be able to send beautiful, attractive, and inviting emails to my audience would encourage them to interact with the links within the email. Cons When you send an email via constant contact, the bottom of the email will show that the email was sent through constan... read more

Jack F.'s profile image
Jack F. 
4 years ago

Serves us well! Pros Ease of use for all generations of users, which is very important to us. Cons I don't have too many negatives. One thing that would be nice is a way to filter out the email results that are auto-clicked by spam filters; it misleads us. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Exactly what I need Really effective at reaching our audiences and allowing for many formats Pros Constant Contact is super user-friendly for everyone on my team to use when creating email campaigns. Cons The list management can be difficult and I wish it integrated more smoothly with our donor database. 

Corretta K.'s profile image
Corretta K. 
4 years ago

A must for email marketing Overall, Constant Contact is a great tool. It is easy to copy/paste graphics. In addition, the user will receive a report of who opened the email and the overall percentage of people who opened the message. This was an effective tool for me. I was able to learn good "subject lines" to grab the audience's attention to entice them to open the email. Pros Constant Contact was used weekly to market new programs to potential customers. As the Director of Enrollment, my primary responsibility was to gene... read more

Amanda L.'s profile image
Amanda L. 
4 years ago

Constant Contact Constant Contact made my prospecting and engaging with customers easy. Rather than BCCing e-mails and trying to make them look nice in the e-mail body, the software made it a bit easier. Pros I liked that Constant Contact gave me the ability to send out mass e-mails to clients and track their viewing and engagement of the e-mails. Cons Creating the e-mails themselves was really difficult. I don't come from a strong tech background and actually creating e-mails that were visually appealing across all e-mail ... read more

Jillian F.'s profile image
Jillian F. 
4 years ago

Enjoyable very positive and enjoyable experience thus far, thank you! Pros it is very enjoyable to use when creating e blasts for our customers and the experience overall has been very positive. we are a team of 2 that create all of the eblasts and templates and both find it very user friendly. Cons my suggestion would be to upload more template options for background images and designs not sure how to add in gifs but having this feature would make it more interactive 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.