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Constant Contact
- Internet Marketing
- Waltham, MA
About this business
In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more
Location details
Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Still the premier email software Overall I feel like this is still the premier email program, with all the bells and whistles. Pros I like that it integrates with almost all websites and platforms. It is easy to use and track emails. Cons Sometimes it can be challenging when trying to custom create templates, especially when you are trying to duplicate a custom template for a new email. It can also be expensive for small businesses.
Great option for customer communication that grows with your business Overall a great experience, and I never had any issues with my messages winding up in junk mail folders like I did with other similar services. Pros Easy and cost-effective to get setup for new businesses with a handful of customers, and scales in a fair and predictable way as your business grows. Cons The branding is a bit over the top. Would prefer options for whitelabeling that are more cost-effective for small business.
Constant Contact is still the Gold standard for us Have been using Constant Contact to get our message and value proposition out to clients for years. A really good software program that is intuitive, effective, and affordable. Pros Constant Contact is easy to use. You can import, export, view a variety of reports, and conduct your email marketing with ease and then get the metrics on your campaigns. Cons Like most of the mass email software programs, sometimes systems block Constant Contact emails - this may be more of a fu... read more
A Good Email Marketing System, But Needs Improvement I create my program's bi-weekly newsletter using Constant Contact and it's been fine for many years. Pros Constant Contact is tried and true. I've used it for many years and it's easy to create many types of email marketing things. Straight forward and anyone can generate something by following the site. Cons The features for Constant Contact could use some work. What should be some easy creative changes to a newsletter template can become quite difficult. Their recent upd... read more
Great to use for emails and newsletters We use constant contact to keep our donors, supporters and employees in the loop with what is going on. We send out weekly messages to them. Pros It has a bunch of templates already designed for different holidays, events, and occasions. This makes it easy to create your perfect email. Cons There are only a limited amount of templates. So the odds are your email looks just like another email the recipient is receiving, which makes for trouble differentiating brands.
Easy to create forms Constant Contact is very easy to use. Once the forms are setup, you're done. Pros I tried other form builders for Wordpress. They were clunky and not easy to design. Constant Contact form are a simple drag and drop. Cons I wish the add-ons could be purchased through Wordpress instead of going through their website and uploading the code to Wordpress.
Great way to keep in touch with customers! We use it for newsletter for a non profit dog rescue and it is a valuable tool even if slightly high on the pricing scale. Pros Tons of features and tracking options. You can re-send emails to people that never opened the original which is nice in case it was missed. Great options to build lists and maintain contact with everyone. Cons It gets expensive when you have a large email list. I wish it were cheaper. The template editor could improve some as well.
Constant Contact Review Pros This program is fairly easy to pick up and use. If you've never used an email blast platform before you can easily figure out how to set up automated emails and create contact list using this program. Cons The customization of the emails can be very limited. After using this program for a couple months you're emails will start to feel and look more or less the same. This isn't exactly a con but something i've noticed after using it myself.
Getting better and better Overall we are pleased with Constant Contact in their integration with other systems. The customer support is very good. Pros I like the ease-of-use and that they have made upgrades over the years to the system to make it better and more intuitive. Cons The events management system has not received an upgrade in quite a while and it is starting to lag behind other systems.
Frequently asked questions about Constant Contact
How is Constant Contact rated?
Constant Contact has a 4.5 star rating with 2,989 reviews.
When is Constant Contact open?
Constant Contact is open now. It will close at 8:00 p.m.