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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Shannon S.'s profile image
Shannon S. 
4 years ago

Easy to keep in contact with customers Great experience overall, just would like more features added for free. Pros Easy to use, lots of features, stylish templates. Cons Cost is a little high and many features are additional cost, but is a very could suite of services.  

Amy C.'s profile image
4 years ago

Constant Contact user Pros It is pretty user friendly with options. Cons Not very flexible with design options. Would prefer that you can do more 

Shawn B.'s profile image
Shawn B. 
4 years ago

Works great and affordable. I have been using this software for a while now. It has helped me increase my conversion rate significantly especially due to the analytics. Pros It is a pretty complete email marketing software. It is very user friendly and easy to use. Creating emails and templates is a breeze. It has great analytic options. Cons It’s a little glitch with editing. There are a few limitations especially when trying to insert a video. 

Sebastian C.'s profile image
Sebastian C. 
4 years ago

simple and amazing tool! I will probably not continue to use this after the free trial but i will recommend it! Pros I barely heard about this tool but I can say I am glad i came across it now i have an easy way to created send templates. Cons So the only downside for me was that after the free trial was having to pay but it is an amazing source ! 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Comparable to Mailchimp! Good, nothing much to complain about. It does its job and is comparable to MailChimp. Pros It's well-priced and does exactly what it's advertised to do very well, which is email marketing automation. It's intuitive and solid, and offers lots of integrations. You can also create forms and landing pages that attract subscribers. There's no limit to how many messages you can send in a month, which is refreshing. Cons It can get pretty pricey the more subscribers you have, but this is what you'd expect f... read more

Emily S.'s profile image
Emily S. 
4 years ago

Constant Contact Review Pros How quickly things went out, schedule emails Cons Sometimes emails wouldn’t all send to everyone.  

Mary R.'s profile image
Mary R. 
4 years ago

Simple and clean, gets the job done Refreshing. Pros No frills, just very easy and straightforward to use. Very utilitarian. Cons Did not have any major concerns with it. It really just got the job done and didn't worry too much about being super pretty or fancy at the expense of just working really well.  

Ariane W.'s profile image
Ariane W. 
4 years ago

Great email templates + Social media ad features Customer service is great. Helped me out when I hit a snag (which was a problem with my computer, not them). Pros I like this software! There are a ton of templates that look cool, yet professional. It's easy to sync up contacts and send out email marketing. I do like that you can create Facebook and Instagram ads. I'm no graphic designer, so this feature was great - and cut out using another site to create those ads/graphics. Cons Nothing. I like it. Easy to use. Looks good. ... read more

Mary Kate M.'s profile image
Mary Kate M. 
4 years ago

Not Keeping Up with Competiton I used Constant Contact at a previous nonprofit to send newsletters to community members, stakeholders, and donors. We also used it as a database to keep and track information about individuals who were engaging with our cause. Pros Constant Contact was a strong mailing tool when it first came out. It was easy to create newsletter templates, manage lists, and see responses to mailings. Cons Constant Contact has not kept up with competitors, especially in the design features. Newer platforms off... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.