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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Eric M.'s profile image
Eric M. 
4 years ago

Perfect product for our Monthly Newsletter Because I am able to maintain a list of contacts - It allows creating content such as a newsletter or email blast super easy. Also if an individual either wants to sign-up to receive or wants to be removed from the list - it is easy for any user to do it themselves with no admin needed. Pros We use the product to send out our monthly newsletter from the church. It is easy to format and the ability to embed hyper-links for other sites or even pages on our website is great. I ability ... read more

Kerianne M.'s profile image
Kerianne M. 
4 years ago

Good product for mass mailers Overall it’s a great software for creating and sending mass emails. I wish it was easier to use when editing and formations the template. The teaching the open and click rate after emails are sent is a great feature along with keeping the email lists saved on file for future use. Pros Great way to send out mass mailers. Lots of templates to select from. Stores contacts and can put contacts on separate groups. Tracking who received, open, bounced, click rate of receivers. Cons It’s not always... read more

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Constant Contact is Expensive Constant Contact is great if you have a big company and huge customer base. We found it to be over complicated for our needs. Pros Constant Contact has a lot of great tools, tutorials and templates. It is a robust system for email marketing! Cons Constant Contact is a little over the top for small businesses and non-profits. There are other, less expensive and less complicated, options on the market that would suite better. 

Kate M.'s profile image
Kate M. 
4 years ago

Great, easy to use platform It's been great and their customer service is really nice. They also offer referral discounts which is awesome. Pros This is my favorite scheduling software that I recommend to all nonprofits I work with. It is easy to create templates and send consistent emails, even if you aren't a digital expert. Cons Sometimes the sections don't move around as fluidly as I would like- they'll get stuck or drop somewhere they're not supposed to. 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Constant Contact Review my personal experience of constant contact has been good to date Pros I used contact for a digital marketing automation project. Great design (UI/UX) for running campaigns, my focus was mainly on inbound and email marketing campaigns. The social and collaborative features are very modern with great look and feel Cons the cost / budget required to run an inbound marketing campaign on constant contact might be prohibitive  

Josh J.'s profile image
Josh J. 
4 years ago

Ease of Use Great experience. Helped to create effective email communications. Pros This was an easy system to use. Similar to other email vendors. Super simple system to be able to use. Cons Nothing really stuck out. I had no issues using this system. I felt like menu structure and navigation were easy.  

Abby L.'s profile image
Abby L. 
4 years ago

Constant Contact Review Overall, our experience has been fine but it's becoming very expensive as our lists have grown. Pros It's easy to use and I like the drag and drop features when building an email. We have added "design" blocks that enable us to quickly build an email. Cons It has become very costly each month due to the size of our database. We'd like to update our templates but that comes with a cost associated with it. 

Goldie L.'s profile image
Goldie L. 
4 years ago

Automated Emails Made Simple Constant Contact is great because it's easy to use and straight to the point. You need to send blast emails easily and efficiently Constant Contact is the tool for you. Pros Constant Contact is a great tool for businesses that needs a simple and consistent hub for marketing. Their email blasts have an above standard delivery rate. Cons Constant Contact is lacking in the features department compared to its competitors. Especially in the social media marketing area. 

Gabrielle S.'s profile image
Gabrielle S. 
4 years ago

Subpar, I had to switch Pros Years ago, Constant Contact was the email tool of choice. I like that they've added new features like databasing and automation. Cons I recently tried it again and was very disappointed. The builder was very frustrating to use and the emails looked extremely amateurish. My goal was to upgrade my business' email capabilities and I don't want to appear like I'm using a cheap, out-of-the-box tool, especially now that Constant Contact is no longer cheap. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.