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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Nathan S.'s profile image
Nathan S. 
4 years ago

Brings in plenty of clients! Constant Contact brings a ton of useful tools that have really helped our business move to the next level. Pros User interface is SO CLEAN AND ORGANIZED! Everything is well organized and user-friendly. Takes the hassle out of a tedious job! Cons The pricing seems a little high at first, but your rate of return will make it more than worth it, trust me. 

Cory L.'s profile image
Cory L. 
4 years ago

Communicate Easily Great customer service and issue resolution. Pros Easy to use templates lets you put together a nice message and monitor the results. Cons Could use more template options and customizations.  

Kristen C.'s profile image
Kristen C. 
4 years ago

Email Contacts My overall experience with Constant Contact has been wonderful. Constant Contact allows me to reach a lot of individuals in a short period of time and helps ensure that all contacts ar maintained in one database. Pros What I like most about this software is the ability to reach a lot of client, customers, vendors, donors, etc., quickly as well as the ability to locate contact information on these individuals from any point intime in which we interfaced with them. The software helps us ensure effective and time... read more

Jessica C.'s profile image
Jessica C. 
4 years ago

Great to manage segmented communications Great addition to managing our event communications to specific groups Pros The ability to create segmented groups of people to communicate with allows us to manage our messaging. We also love the features to track who is opening the emails. Cons Visually, when you open the software it shows all email campaigns even after you've filed them, this can be confusing and I will I could manage the overall set up "look" 

Greg M.'s profile image
Greg M. 
4 years ago

Its Ok, But not sure its the best Pros It works, always sends the emails and the reporting is good. Cons We have used constant contact for many years but it seems like there are newer softwares that provide much more updated looking templates for the amount we are paying.  

Stephen W.'s profile image
Stephen W. 
4 years ago

Constant Contact to Your Audience Constant Contact is a solid option for those who run the full spectrum of needing to do email campaigns and having very little skill to being a professional and setting up a campaign for someone else. Everything is drag and drop with a very small learning curve. Pros The best feature of Constant Contact is the robust options and the drag and drop OS. Cons Pricing tiers based on list volume need larger ranges . 

Verified Reviewer's profile image
Verified Reviewer 
4 years ago

Cheap and Easy Constant Contact is an easy to use email marketing solution. It helps me manage my contacts and I can easily segment lists to understand who is clicking through and to what content. Pros Constant Contact is easy to use. For the money, the dashboard metrics are great. Cons Some of the templates can be difficult to edit. Emails don't always appear in the inbox as the do when building them. Support is very basic and can't always answer my questions.  

Sandy M.'s profile image
Sandy M. 
4 years ago

Affordable and easy to use It's super affordable and every small business should be using email marketing. Pros There are so many capabilities. We used the survey and social modules as well. It's easy to make attractive emails and track the results too. Cons Somtimes the layout looked a little funky depending on the screen. However, overall it's a great web based system.  

Mónica J.'s profile image
Mónica J. 
4 years ago

Pretty good features and good price Overall our experience has been good, the product is not great, but it is easy to use. Pros Easy to use, comes with templates, and it is very intuitive. We are happy at my organization with what we can do with it. Cons I don't think I have any major complaints about the software. It is very easy to use in general, so we are happy. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.