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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
4 years ago

Constant Contact Review Using Constant Contact for email marketing and monthly newsletter. Pros Easy to use, gets the job done. Allows for sharing via social media. Reports and metrics is helpful for creating the next email campaign and how I can improve. Cons Design is clunky and not as clean as it should be for drag and drop. More expensive than I would like for the amount of subscribers I currently have. 

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Verified Reviewer 
4 years ago

Mailing Made Simple Pros What we liked most was how it integrated with our Church Membership software and could export from the CMS to CC with emails. Cons This product can be somewhat Clunky to use and the lack of features it has for mobile is limiting. 

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Verified Reviewer 
4 years ago

Constantly in contact I enjoyed using constant contact and would definitely recommend using it. Pros I loved how customizable the email templates are, they could be simple or more depending on your needs. Cons Figuring out the customization was very difficult at first - it took a lot of trial and error to find a format that worked for our needs.  

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Verified Reviewer 
4 years ago

Worth It I've used Constant Contact for our monthly newsletter for a while now, as well as a marketing tool and invitation distribution. I really enjoy the different templates and the reports that we get about how far our posts are reaching. Pros It's so easy to use! The interface feels very familiar and even a novice like myself had no problem acclimating to the program. There are also several templates that make it easier for me to get my information down. Cons It can get a bit pricey as your contact base grows but there i... read more

Allyssa G.'s profile image
Allyssa G. 
4 years ago

Email campaigns made easy Constant Contact allows us to stay engaged with followers and donors the way that they want to be informed of current happenings, etc. Pros I love how user friendly Constant Contact is. You can easily design, construct, and send email campaigns to followers in no time at all. Cons When you have multiple businesses under one profile (we have a humane society, boarding/grooming facility, and clinic), unsubscribes don't seem to make sense. If someone unsubscribes from our humane society e-news, they'... read more

Denise B.'s profile image
Denise B. 
4 years ago

Loving Constant Contact Constant Contact has been a joy to work with. The customer support is top notch. Pros This software is very user friendly, we have been able to upload our client list. The email options are tremendous. There is so much flexibility in customizing an email to fit the business needs. Cons There really isn't anything that I dislike about the software. There were some features, when we first starting using the product that I thought could have been better, but they have done many improvements to make the ... read more

Caitlin W.'s profile image
Caitlin W. 
4 years ago

Basic email marketing builder It was an easy solution to email marketing campaigns and had a small learning curve. Pros I liked how easy it was to create and update newsletters. Being able to duplicate and change small parts of an email campaign saved a lot of time. Cons I didn't like how limited you were to the templates and spacing of photos or images into the email campaign. 

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Verified Reviewer 
4 years ago

Too much back and forth between pages I need to contact a large number of specific vendors to request information. This often requires building contact lists Pros If you know exactly what you want to do before you start doing it, everything will go smoothly. Reusing templates and automatic resending to non-openers is great. Cons If you need to make adjustments to contacts or anything during the process, you have to abandon what you have started and go back to the main page to adjust the contacts and then restart the sending ... read more

Caitlin B.'s profile image
Caitlin B. 
4 years ago

Great for the price For the price, this software is fantastic. There are a few things you can't do without paying more, but overall, they're not needed to still produce great e-mails to send out to customers. Pros Constant Contact is quite user-friendly and easy to learn how to use. They give some great tips and tricks for making your e-mails more palatable for your audience. Their templates are a good starting point, and there are many options for customization. Cons I would appreciate a little more free-hand options for cu... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.