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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Warren S.'s profile image
Warren S. 
5 years ago

Top Tier When it Comes to Mailing List Management I usually recommend MailChimp to my clients, but Constant Contact might come in second. It's been around for a long time and is quite reliable. Pros Some mailing list services can be overwhelming and difficult to navigate. Constant Contact is clean and organized. It sections its features in easy to understand tabs that don't use a lot of insider and cute lingo. It's very intuitive how to start a new campaign, manage your subscribers, view reports, and create opt-in forms. It ... read more

Jodi F.'s profile image
Jodi F. 
5 years ago

Good Communication Piece Pros It gets out a good quality newsletter that communicates important information to my customers Cons The functionality could be better. You are limited by the templates and options available which could be better. 

Mandy J.'s profile image
Mandy J. 
5 years ago

Very easy to set up Pros Lots of integrations (we use it with our giveaway app). Super easy to set up. Great templates. Amazing 60-day free trial. Cons Their sales/onboarding specialists can be a bit persistent, calls, emails, etc, although some people might appreciate that. 

Kevin O.'s profile image
Kevin O. 
5 years ago

Use the original Pros This is super easy to use, keeps you legal, and makes your email looking good. Cons This makes it easy to go overboard, still need someone with an eye for design.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Makes staying organized a sinch! overall it has made our email ad campaigns a much more efficient process and being able to track views /opens etc. allows us to better determine what works and what doesn't - making our next steps even more efficient! Pros tidy and easy way to keep contact information for clients/prospective clients organized Cons when we need to remove contacts from our list and preserve our removal process, I end up needing to take notes elsewhere to keep my thoughts clear so we don't accidentally re-add s... read more

Ed P.'s profile image
5 years ago

Excellent email follow program Pros The program is easy to set up and easy to use. It is simple in its interface, but has many robust features that can add to the open rate of emails. Cons Some of the templates do not apply very well in all email programs, so you do need to run multiple tests to make sure they work. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Why does anyone use this? I've worked at companies which use Constant Contact and I'm always unsure if they realize there are other options out there like MailChimp which are sleeker, have more customization, and more modern and accessible templates. Pros You can manage contacts lists well, and templates are fairly easy to make. It does what it is supposed to, essentially. Cons Constant Contact is so clunky! In a time when branding and design are so important, it's a bit odd to me that big companies continue to use this sof... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Still the leader in email marketing Have been using it for years, and recommend to most of my clients. Pros The thing I like most about constant contact is that they are still the leader in email marketing so their software integrates with almost every other program out there. They also offer a lot of advanced features and customizations - yet make it easy for beginners with templates, etc. Cons There are certain features that are clunky to customize.  

Ember U.'s profile image
Ember U. 
5 years ago

Leader in the field of contact/customer management I use constant contact to manage membership, agencies, committees, and workgroups. Pros Constantcontact allows me to easily create and recreate templates for mass emails, which I send regularly. I can embed images, documents, and links without using any outside software which is a big plus. I love the ability to tag and send messages to groups. Cons I wish that this software had better options for getting individuals signed up for different mailing lists. While we are able... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.