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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Ashley S.'s profile image
Ashley S. 
5 years ago

I love Constant Contact Pros Easy to use, feature rich, allows for easy audience segmentation and list building. The templates they have are professional and easy to manipulate. You can also create your own and set up all sorts of automated triggers to send out personalized emails on special events like anniversaries, birthdays, pretty much whatever trigger you want. Plus, it has a plugin available for the most common website building tools Cons It can get pricey as your list grows BUT I've found that so far, my list is grow... read more

Rob W.'s profile image
5 years ago

Good for small business Have been using for almost 15 years. Great value for the money. Pros Ease of use, ease of use, ease of use. They have upgraded recently, with A/B testing and auto resends to nonopeners. Cons No email automation and it lacks the ability to create master/subaccounts, which would be useful to my association. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Using Constant Contact It is important to have your audience actually read your emails. Having the email look inviting to read is half the battle! Pros I like being able to create emails that are more visually appealing. Cons There are some limitations in formatting in a program like this over an Adobe product, but much easier to use. 

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Verified Reviewer 
5 years ago

It Works Pros Constant Contact is great for managing my email campaigns. Cons Hard to say. The email templates could be more flexible. 

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Verified Reviewer 
5 years ago

Constant Contact is easy-to-use, functional email marketing software with great customer support. Overall, Constant Contact is a solid email marketing platform for just about any business. Templates make it easy to set up campaigns, and subject line testing and segmentation give you options to improve your rates and tracking tools help you see if your efforts are paying off. Pros Constant Contact made it easy to set up my first campaign and customized it with my logo, colors and messaging. I didn't need HTML skills or a dev... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Keep your customers engaged Pros Really good module editing features. Endless of amount of templates to get you going. Cons Bugs do not seem to get fixed consistently. Users are forced to use individual work arounds. 

Andrea D.'s profile image
Andrea D. 
5 years ago

Constant Contact Critique We use it to keep in touch with memvers of our congregation, share and plan events and prayer requests. Pros I have been using the free version for several years. When I strated I had no specific training for it but it was easy to figure out every feature on my own. It is a very versatile software, with with every email can be easily costumized. I like that new templetes come out on a regular basis and I can store files on my on account. Cons As of right now I really don't have anything to compla... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Keep in Contact the right way. Pros I really enjoy the how easy it is to write an email and schedule them. Cons Some of our images are just too hi rez for the image uploader.  

Lee M.'s profile image
5 years ago

CONSTANT CONTACT We have used Constant Contact for years now and although our dept. has an additional program we are using that is similar to Constant Contact, I still come back to Constant Contact and use it more often. I find its layout and formatting easier to use and love the stock photos. I can usually find just what I need without difficulty. Pros What I like most about Constant Contact is the ability to preview and customize our event email messages. Being able to look at something as the customer will see it is impor... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.