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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
5 years ago

My Marketing Go-To A great tool for small businesses. Pros Constant Contact has been my go to for marketing and it reaches so many in my demographic. Cons I actually really enjoy using constant contact it's really proficient.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Easy to use Email & Marketing Software I have used Constant Contact for 10+ years to send marketing emails for the store I work at. The platform has always stayed up to date and current with the latest "Best Practices" and offers lots of helpful marketing tips and training in addition to their email templates Pros The thing I like most about Constant Contact is the variety of layouts and the ease in which you can customize your template, with your own colors and photos and text. Cons It is hard to pick a negative feature for... read more

Rey W.'s profile image
5 years ago

Don't like Mailchimp? Try this. Pros I like how you can customize the email templates and I LOVE the user interface. Compared to Mailchimp, it's much easy to figure out what to do. Plus, the customer support is great when I've contacted them via chat. Cons It's a little pricey. Even though the email templates are really customizable I find that I prefer Mailchimp's default templates more. 

Marcia J.'s profile image
Marcia J. 
5 years ago

Simple & Fast Our overall experience with Constant Contact has been positive. We do dozens of email campaigns each year to multiple audiences and Constant Contact makes the entire experience easy and fast. When you are with a small nonprofit and it seems like there's never enough time to get everything done, having your email campaign software be simple and fast is a plus. Pros Constant Contact makes it easy to send professional, customized emails, and to track the results of each email campaign. I love how it's easy to cre... read more

Preston R.'s profile image
Preston R. 
5 years ago

Great option in customer contact Pros Email marketing campaigns and other forms of keeping touch with a customer can sometimes become cumbersome, or with a lot of customers can be costly. Constant Contact has been a market leader for a long time. I've used it in various functions off-and-on since 2008. It has changed quite a bit, but still offers great value for the various possibilities of use. Cons Sometimes it is easier to create marketing campaigns in choices such as Mailchimp, but for the mass marketing business needs c... read more

Pamela S.'s profile image
Pamela S. 
5 years ago

A+ I've used Constant Contact to distribute several email campaigns and it's just been wonderful. Making the changes I want doesn't take a lot of time and setting up distribution lists is easy. It's also easy to track KPIs. I'd definitely recommend it as the next email automation tool for your business. Pros It's so easy to use. Configuring and switching out features in a template is a breeze - leaving the customization of each email completely up to you. I'd recommend it to anyone! Cons It can sometimes be a bit slow to use... read more

Jill H.'s profile image
Jill H. 
5 years ago

Constant Contact Review Very positive. I find customer service to be really friendly and very helpful. Pros It is fairly simple to use. I had NEVER used any software of this type previously and figured it out relatively quickly. I use it to create company newsletters and create events and registrations for events. Cons I wish there were more functions. As far as I know, one can't even create a"box" to set off copy in newsletters. The templates for newsletters are fairly basic. Creating events and registrations is fairly ... read more

Mark Anthony R.'s profile image
Mark Anthony R. 
5 years ago

Constant Contact cheap but overall has some holes in the product Pros easy to use for your business when keeping appointments Cons i wish more options as for diverse appointment setting options 

Vanessa B.'s profile image
Vanessa B. 
5 years ago

Constant Contact solid but not great Pros Constant Contact is fairly easy to use. They offer a great variety of templates and themes. I like having my email capacity and my event registration in one place. My event attendees find the registration easy to use. Cons Constant Contact definitely has its quirks. Occasional functionality issues when building a more complicated email newsletter. I also wish that there was more flexibility in the way that registration could be set up. Also with registration, I waist that the CSV fi... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.