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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Dominique C.'s profile image
Dominique C. 
5 years ago

Director of Preschool GREAT! We love constant contact and use it everyday! Pros This program is user friendly and shows well for parents/ customers. There are many design options and holiday options. Cons Wish there were more design options for holidays.  

Brenda W.'s profile image
Brenda W. 
5 years ago

Constant Contact Pros and Cons I use Constant Contact to get the word out about events I'm facilitating, I've used it to produce periodic newsletters to keep my list engaged, the graphic abilities are awesome, they have a plethora of eye-catching, professional templates . The tracking features are awesome. I can track who has viewed my message, who shared it, who deleted it, etc. I love the scheduling feature, as well where I can schedule emails in advance. Constant Contact is an excellent , easy-to-use communication tool. P... read more

alice L.'s profile image
alice L. 
5 years ago

Has simple features and very intuitive Pros Constant contact is very user friendly and anyone who has never built an email campaign can learn it fairly fast. It has decent features and isn't too expensive. Cons I wish there were more pre-made templates available. 

Lawrence M.'s profile image
Lawrence M. 
5 years ago

Solid, Reliable email marketing platform Great! Pros Our company was one of the first CC clients when they launched. We've seen them grow and develop over the years. This product has helped us generate $M is sales via our email campaigns. The CC platform helped us grow our business. Cons It seems that integration to other platforms have slowed over the last few years. 

Catherine N.'s profile image
Catherine N. 
5 years ago

Get your name out Pros Great for getting your info out to other people and your name Cons Nothing about the software that I dont like. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Email with ease I have called them for customer support and they were prompt in their response time and very patient and helpful over the phone. Pros I am a novice at graphic design, but the templates in the constant contact menus made me look better than I am. Cons I would like to be able to change the templates easier. Drag and drop should be allowed in order to shift items, even if I'm using a template. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact is great for small businesses Overall for a small business, Constant Contact is a good tool for email marketing and their customer service for the most part is decent...but for larger lists, I recommend going with an open-source option and utilizing your own server. Pros The template system is easy to use, offers many features and customizations. Creating newsletters is quick and simple. The reporting is excellent as well. Easy list management and importing. Overall there are a lot of great features of Const... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Easy marketing, if you want yours to look like everyone elses Pros It is easy to use with a lot of options for templates. I really like the contact list feature, simple and straightforward. Cons Your emails end up looking like everyone else's because you are using the same templates. I would be great to be able to customize the templates mores.  

Andrey R.'s profile image
Andrey R. 
5 years ago

It's not so easy to build an email list Helped me to track the behavior of the leads in my email marketing list Pros I like how easy and fast is to create a proffesional-looking email with a prepared templates. There are many videos from Constrant contact enthusiasts which helped me to work with the product much better. One of the most valuable feature for me is that you can track who and when opens the email. Cons Sometimes the email templates which are offered don't allow me the desired flexibility and I need to limit my d... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.