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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Keeping up with Email Data and Contacts Sending emails out on a daily basis and extracting that data keeps my boss happy and healthy. We are always checking out their new features that might help us even more on our marketing trails. For what you get, you are not paying too much which is cost effective! Pros The feature that is most useful in my current job situation is the technology this program has to track opens and clicks for basic to intricate emails that are sent out to customers. This helps us to determine our most i... read more

Alexandra (Alex) S.'s profile image
Alexandra (Alex) S. 
5 years ago

Constant Contact -- An Old Standby that Still Fits the Bill I love that the platform has been around a long time and I have attended workshops at their Waltham campus which were useful. I also have had decent tech support trouble-shooting experience. Pros I've been using Constant Contact on and off for about 10 years. For a small business, the platform is decent. I like the easy to figure out user interface, the ease of uploading contacts, the registration pages. Cons The templates and elements are decent, but sometimes the... read more

Tyler Jae S.'s profile image
Tyler Jae S. 
5 years ago

Efficient, user-friendly mass communication tool Pros Constant Contact provides a user-friendly interface that allows users to create visually-friendly e-blasts. The address book setup is relatively straightforward, and the creation of templates that can be "cloned" for messages is effortless. I appreciate the flexibility and incorporation of mobile-friendly newsletters. The scheduling feature has saved significant time within our organization. I've also found the statistics to be very interesting and helpful in choosing con... read more

Amy G.'s profile image
5 years ago

Excellent Blast Email Program Fantastic program. Don't hesitate to move forward with it. Pros Constant Contact has made it so easy for our non-profit organization to send professional looking emails to all of our members and customer base easily. We can easily add emails, create templates, insert images, links, etc. Really excellent program with an affordable price. Cons None. We have yet to have any issues at all with Constant Contact. (We've been using it for 3 years with 500+ emails sent) 

Michael P.'s profile image
Michael P. 
5 years ago

GREAT way to communicate We use it to send out a weekly church newsletter to all of our people. We have also used it for daily advent devotionals and the occasional "important announcement." Pros Easy to access and use. I like that I can access it from desktop and phone. It is easy to create emails that are sent to a group of folks. The ability to use pre-created templates and to customize emails is a huge plus as it saves time and allows for unique messages. Managing recipients using lists is also a huge plus! Cons Occasion... read more

Greg G.'s profile image
Greg G. 
5 years ago

New User to Constant Contact I said in my PROS for the software. A good value and love the templates in a pinch. They can really get you out of bind if sales or marketing suddenly decides a need for a mailing in an hour. Saved me many times. I do like the overall format and the timeliness of the mailings when you set up your mailings to go out in the advance . . great job! Pros I recently took over the mailing and marketing for our company. Pretty much had a crash course from previous person in charge of it. Found it pretty ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact is a great tool Pros CC makes it easy to track marketing campaigns and track our users. I use it with the non-profit I work with. Cons I can't think of any cons about this product, it's really useful for us. 

William B.'s profile image
William B. 
5 years ago

Great for sending those email blasts! Great and it does exactly what we need it to do! Pros It's great for streamlining your weekly email blasts, much better than doing it in Gmail or the like. Cons It can get a bit confusing and cumbersome when you are creating and manipulating graphics and text. 

David J.'s profile image
David J. 
5 years ago

Decent choice for email marketing, a bit more expensive Constant Contact seems to be dying out in favor of other email campaign providers such as Mailchimp. They are a bit pushy when you are on a trial in getting you to sign up. They have almost all the features you will need, however with the higher pricing it is not justified to use Constant Contact as opposed to say Mailchimp. Pros You receive a dedicated support agent for any questions you might have. Cons The UI is outdated, and the template builder lacks basic functio... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.