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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Laura C.'s profile image
Laura C. 
5 years ago

Send online newsletters Pros Very easy to send an online newsletter to our patients to let them know what's going on at our office. Cons It was a little difficult formatting our newsletter, but once we got it set, we use the same format every month.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact does work but was overpriced for our organization Pros Constant Contact did work, however we did not get the desired return that we expected from the service. As a marketing tool, we got a few new customers but expected more for sure. Cons We found the software to be overpriced based on the return we got from it, our business was not helped as much as we were led to believe.  

Kamatara J.'s profile image
Kamatara J. 
5 years ago

Makes Newsletters Easy We need to be in touch with our constituents, esp donors at least 2x per month, and that is not easy on top of everything else on my to-do list, so Constant Contact makes this newsletter as painless and fast as possible. Thanks! Pros Click and drag building blocks make the program so easy to use. Very intuitive. I could use it almost instantly. It saves me so much time. Cons Sometimes the preview of the newsletter I crafted doesn't match exactly what ends up in my email inbox. Just slight differences t... read more

Jami B.'s profile image
Jami B. 
5 years ago

ConstantContact Review Pros I like how it would make my emails look professional. Cons That not everyone enjoyed getting the email/newsletter as before. Not the products fault just a change in peoples wants. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Love this email software Pros Fantastic software, easy to use, lots of templates to choose from. Cons It’s a bit pricey, but honestly for what you get it’s oh k.  

Tammy J.'s profile image
Tammy J. 
5 years ago

More Robust than I Needed Pros Contstant contact helped create a very nice newsletter - professional and fairly easy to use. It is really more of a marketing tool than a communication tool. I just needed software that would allow me to send a professional email newsletter to vendors and this software does much more than that. Cons I felt like it was pricey for my business because I didn't need all the functionality. Also, the sales rep was persistent with phone calls about helping to set up a marketing campaign and I that w... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Nice features but you pay for them We are pleased with CC from a functional standpoint but for a small non-profit with budget limitations, there are other options that serve us better. Pros Great templates, easy to create awesome looking newsletters and update campaigns for donor awareness. Cons Cost. There are other platforms that can do similar or more in terms of functionality and at a lesser cost. Shop around! 

Giorgi G.'s profile image
Giorgi G. 
5 years ago

Easy to use email marketing platform Overall, it's a very nice platform for the ones that needs some ready templates to hit the email campaigns in a very short time. Easy and intuitive to use, though expensive. Pros One of the best part of this system is the high amount of the templates that can be used with just one click to setup the email campaign. That saves a lot of money and effort to get the designer for building up the templates. What's more, after the template creation, it's very easy to upload the contacts and eve... read more

Hope H.'s profile image
Hope H. 
5 years ago

Good but can be pricey Pros Lots of features, templates, great for handling bigger email campaigns, good for medium size businesses or larger Cons Pricey for a small business, mail chimp is a better for small businesses.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.