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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Dianna S.'s profile image
Dianna S. 
5 years ago

The Trial is not a good "deal" I used Constant Contact years ago before technology made things so much more complicated and I loved the service. That was the main reason I came back when I was ready to grow my list, but after this customer service fail, I can't see myself returning. Pros I loved the idea that I could have 60 days to start growing my list and my business. Technology has changed so much that I need to learn how to make things work and because I work a full-time job, I don't have a lot of time to figure it all ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great for Email Campaigns It's extremely useful for companies who do a lot of its marketing via email. Emails look professional and attractive. Pros I signed up for the free trail of this software. It's very easy to use and has great options for sending emails and there are so many templates available. Cons Initially when I signed up I got a call from a Rep about 2 hours after, at which point I had not really delved into what the software can offer me. He right of the bat began trying to sell to me. I told him that I needed... read more

Anand S.'s profile image
Anand S. 
5 years ago

Effective email marketing tool Pros I have started using this software lately and found it to one of the best email marketing tool around. Option to create beautiful looking mails, which has been proved to be too effective for all our campaigns. Facebook lead ads is something I like the most. Cons I feel the pricing should have at little lower side. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant Contact-for Churches Good customer service. Good overall. Pros Easy to setup and delete a person who doesn't want the email. Great for newsletters, announcements, Epistles, Weekly news. Cons Cost keeps going higher. The more we use it the more the cost. Should be a flat rate for churches with limited budgets. 

Michele D.'s profile image
Michele D. 
5 years ago

Great for simple mailing lists Pros The product is easy to use, and very well laid out. The templates are easy to format and simple to replicate. Testing features work wonderfully, so you can see what you want to send, before sending. Recommended for smaller businesses starting out. Open rate data is available and is helpful in looking at the success of mailers. Cons Managing the mailing list can sometimes be daunting. The software will not help with any copy recommendations. I would go to another source for that.  

Rhonda J.'s profile image
Rhonda J. 
5 years ago

Constant Contact Pros I thought Constant Contact was easy to use. Cons I found a couple of kinks with the software, but nothing horrible. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

The more serious e-mail management system Constant Contact is a great alternative to faulty industry-specific email management systems. Pros Some clients prefer a more serious approach to conducting business. Mailchimp is playful but doesn't say "business" like Constant Contact. Cons I have not had any issues with Constant Contact. 

Kristin R.'s profile image
Kristin R. 
5 years ago

Easy, Robust Email Marketing Pros Has all the features that you would expect and very easy to use. The WYSIWYG editor is one of the easier ones I've used. Cons Can take a bit of getting used to, but once you do it's fast and uncomplicated to build emails. Would like more templates to choose from.  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Email Marketing Dream Pros The high-quality templates, easy configuration and ease of scheduling, stock photo availability. Cons The price is a little high for my taste, but you get a lot out of it.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.