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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great for Online Use, Not Printing We use it weekly for e-newsletters and have been satisfied with the process. We are a smal organization with under 100 recipients. We have the basic subscription due to price. When we demonstrated the product during our free trial, we had access to all the premium features which are very good but we can’t afford the cost to upgrade. We still have issues with getting the newsletter to people who don’t have email. I text the link to some but there are others who don’t have smart phones or int... read more

Ariel B.'s profile image
Ariel B. 
5 years ago

Constant Contact Straight to the Point Pros I like that this software is easy, straight to the point, and not time consuming. The options are right in your face and easy to read. Cons I guess the software could look "cooler" but there is no big deal to that. 

Kara G.'s profile image
Kara G. 
5 years ago

Communicating with Ease, but no Frills Pros Constant Contact is fairly simple. Entering contacts and communicating with them is made easy. You can setup auto campaigns, multiple emails, and one-off emails to groups of people. Cons Constant Contact allows very limited customization. It makes it difficult to really give any personality to the communication because the options aren't there. 

Kevin K.'s profile image
Kevin K. 
5 years ago

Not enough provided for the money. Way too expensive and used way too infrequently. Pros It has great mailing list features. You can send nice looking emails. Cons It has precious little pre-written content. You have to have the ideas and content as well as put it all together. They need more industry specific templates with pre-filled ideas. Small-business owners simply do not have the time to both brainstorm ideas AND complete the forms to send. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Mass emailing at it's best Pros I love how easy it is to create a newsletter or flyer to send out to the entire organization or a specific group of customers. Cons I have not found anything that I do not like. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great, easy-to-use for basic email campaigns For implementing a basic business-to-business marketing campaign that didn't need a lot of crazy design work or management, it made email-blasts very simple. Pros Easy to pick-up without any training (for individuals competent with basic web and computer use). Numerous template options. Simple template builder, if you want to make your own. Cons I believe the pricing has gone up since when I first used it several years ago. 

Jessica L.'s profile image
Jessica L. 
5 years ago

Constant Contact can be for beginners Pros I'm no where near an expert in email marketing or even designing email campaigns, yet I can use Constant Contact with ease. The software is very simple to use for beginners like me. I've been using this platform for over 8 years and have noticed that Constant Contact has improved 10 fold over the years. You can literally have an email ready to send in just 15 minutes. The software walks you through the entire creation of the email very easily. I'm sure there are other features that ... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Best E-Mail Marketing yet Pros Extremely professional and visually appealing e-mail with little to no knowledge on how to create emails on your own. Cons A lot of emails bounce but that is more likely email settings 

Brandon E.'s profile image
Brandon E. 
5 years ago

Great for text on website Pros Easy to set up, once set up text messages and active customer chat is easy and simple. Pops up like and im Cons Inter personel messages are tideous and email is easier  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.