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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer 
5 years ago

Constant Contact Customizable Templates Easy to Use Very good experience overall. Easy to use. Templates included in subscription makes it easy to create newsletters and marketing messages with a consistent professional look. Pros Easy to set up mailings. Cost effective way to disseminate information to larger audience. Availability of many templates that are readily customizable is key for marketing. Cons I was frustrated by the fact that once the template was sent out as email to customers the template was not available fo... read more

Karina Sofia C.'s profile image
Karina Sofia C. 
5 years ago

Increase your sales and reach more customers with Constant Contact. It has helped me a lot to increase sales and get new clients, I think that this system is very efficient if we use it properly. Pros This is one of the best systems to create email marketing campaigns, it is very easy to use compared to other similar systems and contains features and functionalities that facilitate the development of email marketing strategies. There are many predesigned designs that we can choose to create our campaigns to provide an attr... read more

Ruby B.'s profile image
Ruby B. 
5 years ago

Upgrade Pros We moved to constant contact from another platform and have been so happy! There is nothing we don't like about this software. Cons I guess I wish there was an easier way to organize emails and move them around more. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

This is okay, but other programs are better I sent out several mailings using this product. Pros This was the first product I used when I started doing mailings professionally. Cons I did not get the sense of customization the way I have had with Mailchimp. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Very popular Pros I know a lot of people who use constant contact. It is popular but in the end I went with another similar product. Cons I thought it was a little too expensive.  

Beth K.'s profile image
Beth K. 
5 years ago

My favorite email campaign platform This is the quickest and easiest tool for me to use to send emails. Pros Constant Contact makes it super easy to develop email campaigns. Cons The order of setting up an email campaign is not what I'm used to. 

Jonelle A.'s profile image
Jonelle A. 
5 years ago

Better than Some Not bad. Better than some content management/newsletter design companies. Especially in terms of their customer support, but I still think they could do better. Pros I like the clean design for the templates. Most of the tools are easy to use and intuitive. They offer decent tutorials, but I found some of the quick tips didn't work when I tried to use them (this could have been me, not sure) Cons I would like to see more functions and design options in the actual content/article editing options. I also reall... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great product, but they do charge more for it I have been recommending and getting my clients to look at Constant Contact for years now. They are a reliable company in the email marketing arena and they offer solid performance and support, albeit at a slightly higher price tag. I will say though, you do get what you pay for, and all of my clients that have used them really like them. I have had several switch to other services, but it has always been due to price not performance. Pros - Excellent delivery of email to inboxe... read more

Austin M.'s profile image
Austin M. 
5 years ago

Email marketing made easy I would recommend Constant Contact to those who are looking to send large batches of simple emails. Pros We like Constant Contact for sending out complicated emails to large groups. This process is much easier than trying to create templates in other email programs. Cons I have had trouble creating consistent formatting. Sometimes pasting large text into Constant Contact can lead to issues. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.