Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Marina T.'s profile image
Marina T. 
5 years ago

Constant Contact Review Overall ok. Reminds me of wordpress. Pros Easy to use; drop and go style. Collecting data on how many people have read it. Cons You can't be too creative with it. You have to make graphics outside of program and then drop it in. It would be nice if you could just make shapes/insert images/graphics and do everything within the program rather than just placing text/links. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

One of the two email marketing platforms I use We use CC frequently, and it solves the problem of our clients wanting a bit of variety within the template choice. Pros I use CC as well as another email marketing software. What I like about Constant Contact is that it's template offerings have more variety than the other one I use. I also think CC is easier to integrate within websites and social media platforms. Cons I have a hard time getting a responsive report from some of my campaigns. There are delays, and I have produc... read more

Amanda S.'s profile image
Amanda S. 
5 years ago

Overall a Good EMS Pros Simple interface, user friendly, decent functions and options for an EMS. Cons Seriously, you need a SEARCH option in the campaign section. Scrolling through every single campaign I've ever made to find the one I need is a NIGHTMARE. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Overpriced app for something others do just as well Pros Constant Contact is super easy to use! The builder is fun, quick, and produces beautiful templates. You can set up a sequence with great ease, and move contacts around automatically. Cons For a software that advertises itself as a marketing solution, it's pretty limited in its features. I was hoping for more marketing automation - and less of "you can send emails in a certain order and that's it." The price tag is pretty hefty - and I see no reason to use it over Mailc... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Top Tier Email marketing for Beginners and Experts Marketing and Customer Experience. Pros This company has really kept there heads in the game from the begining. They continue to stay on top of the Trends. Cons Nothing to report that would be a significant negative about the service.  

Simera N.'s profile image
Simera N. 
5 years ago

Constant Contac User - 5+ years I've used this software for over 5 years, I appreciate the ease of using the product. Pros -Ease of creating campaigns/emails -Exceptional over the phone help when I have questions or concerns -Discount offered for non-profits -Storage of past campaigns, ease of copying old campaigns, several template design options -Ease to add a single or list email contact Cons Sometime feel restricted to how click links for photos in newsletters/campaigns must be formatted 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Constant contact review Use extensively for customer feedback, registration, engagements and notifications. Pros Great contact list builder and ability to reach customers using different distribution lists Cons Quality options for newslettersand other means of engagement  

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

So easy Pros Constant Contact is a program that is robust enough to handle complex campaigns and simple enough to use for mass email communication. Cons I wish there was a little more flexibility for some of the things that we do, but it doesn't effect the overall appearance or effectiveness of use. 

Sudhakar M.'s profile image
Sudhakar M. 
5 years ago

Best Email Sending tool in the market I have been using Constant Contact for a year and now, it is a good software that delivers my emails with in minute. Inbox rate is always 100% at Constant Contact. Stats page shows detailed report shows open, clicks, conversions everything. Pros Easy to use template builder, Quality of emails delivery and inbox rate is very good at Constant Contact. Cons Pricing is little high comparing with other softwares available in market. 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.