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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Brandy C.'s profile image
Brandy C. 
5 years ago

Constant Contact It has been a strained relationship... it is necessary- but it is not a part of my job that I enjoy. Pros I like that Constant Contact uses a drag and drop menu for creating newsletters ect. You set up a section, add titles, images, text ect and that part is pretty nice. hyperlinking and other functions are easy to insert. We use constant contacts to create email campaigns, send newsletters and manage our email suscriptions. Cons I am not going to lie... I had to watch quite a lot of youtube videos to unders... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great concept, poor execution Pros I love the idea of having a centralized spot for your contacts, and being able to quickly layout and email for them (or segments you choose). The modular designs make it easy to keep similar flows without the exact same design, and the platform allows you to create great looking touchpoints without professional designers. It's great for small businesses. Cons You have to save after every single move you make and any text you enter. The program frequently bugs out and you have to refresh, l... read more

janette T.'s profile image
janette T. 
5 years ago

Constant Contact e-mails We use Constant Contact to contact all patients to advise of office hour changes. It is easy to add contacts one at a time or multiple. It is also easy to create and send emails using their formats. Pros Easy to create e-mails using their formats. Easy to add to mail lists. Cons Nothing! Super easy to use! Only takes minutes to create an email. 

Jason M.'s profile image
Jason M. 
5 years ago

A trusted solution that my business has used for years. The classes are exceptional, especially the local classes. I know their technical support has always providing excellent service and I will continue to use this for years. Pros This solution provides the tooling to create mailing campaigns easily with actual metrics to provide valuable insight on how is doing what with the campaigns. Cons The annual subscription should cost less for repeat customers. 

Andrea H.'s profile image
Andrea H. 
5 years ago

Professional Email Marketing Pros Professional look and ease of use. I like the tracking aspect as well. Cons Nothing. They offer a free trail to see if this would be a fit for you and the price point is fair. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

This is a great tool for sending newsletters to clients Pros It is easy to put together mailings using their templates or creating your own Cons The cost is tough for me because of how often I would want to send out a newsletter (once or twice a year) but for another business who sends out more frequent mailings, it would be worth it 

Jami S.'s profile image
Jami S. 
5 years ago

Great for start up company Pros Great newsletter company for start up. Cons You may wish for additional options with other newsletter companies. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Good email marketing platform for new campaigns Pros Constant Contact is user friendly that makes it easy to run an email campaign. Cons Visual of the campaign looks a bit out dated compared to other email marketing platforms. 

Julie N.'s profile image
Julie N. 
5 years ago

More advance newsletter software Pros Very easy to use, most anyone can send a newsletter! Cons I like that mailchimp is free for the first few users. I believe constant contact is probably losing some users due to this.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.