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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Bonnie M.'s profile image
Bonnie M. 
5 years ago

Constant Contact I've used CC to create and track event and orientation registrations, send out email blasts, reminders, and/or updated messages and flyers. I've also used CC to gather new and old leads, create and maintain lists of interested applicants, as well as track applicants who move to admitted students. It is also a great tool for marketing new programs and gathering and testing different message and design styles to see which ones gather more interest. I especially use it to email large groups without being blocke... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great Option for Email Blasts Pros Constant Contact's interface is clean and has a ton of templates to choose from. It allows users to store a long list of subscribers and it's simple to use. Cons The price seems significantly high compared to others.  

Shane D.'s profile image
Shane D. 
5 years ago

Keep your lists clean or they'll have you begging them to reactivate your account at your expense The customer service is pretty good and they are very reliable. Despite a few issues and missing features, I say it's a great way to learn and advance new skills in email marketing due to it's great user integrate e and easy to use system with beautifully designed templates to choose from which will help give your company or product the right image easily with a few clicks of the mouse. It's very easy to get an email campaign up... read more

Kelley M.'s profile image
Kelley M. 
5 years ago

Not a huge fan I was considering Constant Contact versus a few other autoresponder programs and gave it a real go but at the end of the day I found their analytics and design features inferior to a few other products. I feel like the whole look is very dated - I know they have been around forever but I definitely think there are cooler, more robust and easier to use products available. Pros I found the email builder pretty easy to use Cons I really don’t like the designs of the templates - the look feels very dated. I also j... read more

Andrew E.'s profile image
Andrew E. 
5 years ago

Great way for a company to communicate Pros Ease of use, little cost with big possible return Cons The more you use, the more it costs, so you should pick and choose.  

Robin P.'s profile image
Robin P. 
5 years ago

Love it! I had a great experience with customer service anytime I called for assistance. They were always polite and ready to assist me. My newsletters alway came out great and my customers enjoyed reading them. Pros The templates are easy to use and there are so many to choose from to suit everyone's basic needs. Also, the option to set up a time for the newsletter or whatever is being emailed to customers is very convenient! Cons I really don't have any cons to add to my review. It really is an ideal service. 

Julie L.'s profile image
Julie L. 
5 years ago

Alright for emails Pros It can be an easy program to navigate through. Cons The templates and styles are very basic. If customability is what you are looking for, go with another program. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Can't Say Enough Good Things Pros Constant Contact is a lifesaver for small business owners who want to keep a list of contacts and mass email important changes, events etc. It allows freedom to be really creative and key in on your industry. It's easy to use, the reports based off the data it receives is super helpful as well. Cons Really - I have to have a con!? Maybe the fact that more people do not use this incredible business informational site! 

Halee O.'s profile image
Halee O. 
5 years ago

Constant Contact Pros We use Constant Contact for our newsletter. I like that they have lots of templates to choose from, and that contact lists are easily managed. I also like the data that I get on opens vs clicks. Cons I feel like there could be better reporting for email addresses where the newsletter bounces back. I also think that some of the editing features are inconsistent.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.