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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Great way to send emails to segmented groups. This is one of the best products on the market but there are cheaper options that are just as good. Pros I used this product for many years and it worked well. Easy opt out, easy to track, great open rates. Cons Expensive and there are so many other options out there.  

Melanie E.'s profile image
Melanie E. 
5 years ago

Almost as Good as I Remembered Constant Contact still seems to be a fairly robust email solution but for my purposes - which do involve the frequent creation of drip style email campaigns - there is little about it that would make me switch back from MailChimp at the moment. Pros A number of years ago - maybe five - I made use of Constant Contact often for client campaigns - but in recent years most of them (and myself) have migrated away to Mailchimp. I returned to CC recently for a new client's campaign. Years on I had f... read more

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

The email solution that's actually pleasant to use It does pretty much everything I can currently imagine wanting to do with email, and more. Pros It's so easy to use compared to other tools that make you work twice as hard to accomplish the same results. Cons Honestly, there's really nothing to dislike. I've been very happy with it. 

Karen T.'s profile image
Karen T. 
5 years ago

great for newsletters but expensive Excellent and easy to use. Pros Easy to use and lots of choices to be creative. Cons The monthly cost. If your email blast is for thousands of clients then this website is for you as there is a monthly fee but if you have less then 2000 client base there is no need to use this website as there are less expensive ones available. 

Mark S.'s profile image
Mark S. 
5 years ago

Great Emailing Platform! Pros Constant Contact has great functionality and is very simple for email campaigns and reporting. Cons From time to time I have difficulty with email content editing to make sure the content looks and feels the way we would like across different email clients. 

Joe C.'s profile image
5 years ago

Could be more user friendly it has been helpful getting reporting on who really we wanted to connect with. Pros I like the ease of use in managing the connection to our audience. Cons I am not fond of its twitchy layout and that translates into an email layout that is messy sometimes for no reason. 

Will B.'s profile image
Will B. 
5 years ago

Powerful Marketing Tool! I have had great success with Constant Contact over the years. This tool will make you money to pay for the cost and your clients will appreciate the consistency in your business. Pros I have used this software program for years in my real estate business. This is a great way to stay in front of your clients and potential clients. I can schedule this software to contact clients as little or as often as I like. I love the customizable newsletters and mailers to keep things interesting and fun. Cons ... read more

Diane J.'s profile image
Diane J. 
5 years ago

Easy to Use if You Have a Background in Desktop Publishing This was much simpler than using desktop publishing to send out our newsletter every month. It streamlined the process and allowed me to schedule distribution ahead of time. I found it to be a useful tool. Pros I was able to personalize the templates to include my company's logo and colors Cons Sometimes I had problems with the text boxes jumping around and had to go back to a previous saved version and start over. 

Verified Reviewer's profile image
Verified Reviewer 
5 years ago

Talk about getting people to our events! Pros LOVE what Constant Contact does for our charity. It's easy to put out information for monthly educational programs. Cons A bit of a design issue, but I'm believing more and more that it's my learning curve and not the program itself.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open tomorrow at 9:00 a.m.