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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Misti J.'s profile image
Misti J. 
6 years ago

Great software when needing to communicate with a group! Pros I love using this system when I need to communicate with a group and respond individually to take care of personal questions. Cons I wish they would integrate better with community church builder for their emails and integrate better with pastorline for text messages.  

Caitland O.'s profile image
Caitland O. 
6 years ago

MailChimp is preferred, but it still works Pros It's very easy to use, user friendly, and the lists are extremely easy to set up. The best part is you only get charged per contact, no matter how many lists they are on. Cons It's glitchy. I've had to delete entire text boxes before because I hit enter in a paragraph, and it reformatted all of the text. I have no idea why it does this, but it drives me crazy. Also, I don't like that they only offer a free trial period. They'd do better to compete with MailChimp and offer the s... read more

Paula G.'s profile image
Paula G. 
6 years ago

Easy to use professional marketing tool Pros Great way for my small business to stay connected with clients on a recurring basis, does not have a monthly limit on campaigns or messages. Cons It is more expensive and glitchy than the competition and has strict privacy parameters. Random error messages sometimes come up, but there is usually a quick work around. 

ELIAS L.'s profile image
ELIAS L. 
6 years ago

been using for a long time, has its place in any marketing strategy for any time of small to large Pros i like the campaign email pre settings as it is easy to set up a new email campaign most of the time Cons some pre set campaigns are difficult to alter and the repeat "save changes" option can conuse the user 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Overpriced. Many better email marketing software providers out there. Pros I enjoy the freedom of sending unlimited emails to my mailing list and once you've set up your templates, it's easy to reuse them. Cons As a small business owner who only emails my list 4 or 5 times per month I've found MailChimp and MailerLite to be less expensive and more flexible options for me. 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

There are easier, simpler ways to contact customers Pros Constant Contact gets the job done. It's been around a long time so its features are pretty thoroughly developed. Cons Constant Contact's biggest turnoff for me is its interface. It's crowded and just not pleasant to look at while you're working on something that thousands of people will eventually see. 

Ben M.'s profile image
6 years ago

I use contestant contact for all of our mass communication with our clients. Pros It is easy to use and we are able to quickly share our message with our clients. The templates are quick and easy to use. Cons While the templates are very easy to use, customizing an email can be a little difficult when you want to add your own flair.  

Niklaus K.'s profile image
Niklaus K. 
6 years ago

Great for sending email marketing! This software gives us the ability to send and analyze emails of different kinds. Pros I like most the new email template builder. It's so easy to drop and build content into it. After it's sent, it's great to see the analytics on who opened it and what all was clicked. Cons There aren't many things I dislike about ConstantContact. The only issue I run into is, because we send so many emails (it's tied to our rewards program), it's hard to search for our marketing emails through all of the ... read more

Amy B.'s profile image
6 years ago

Great tool for easy email marketing! Pros We have tried several e-mail marketing tools and feel this is the best for our small business. Constant contact also has many unique features such as surveys and social media tools that come in handy. We find the interface itself is easy to use and does not overwhelm. We are able to get our e-mail blast out quickly and efficiently! Cons Constant Contact does have reporting available to track your campaign success rate, however, these reports are very basic and feel they could be more... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.