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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Verified Reviewer's profile image
Verified Reviewer 
6 years ago

As easy as it gets I've been struggling with keeping in contact with our customers with new features that are produced. Constant Contact allows me to put a list of all our new feature in the inbox of our customers. Our unsubscribe rate is very low and we have a high read rate, which shows that the emails are working well. Pros This helps my staff that have no knowledge of design or editing have the capability of sending newsletters with the click of a button. The QYSIWYG editor helps make this process very easy to use. Con... read more

Lucía Valentina A.'s profile image
Lucía Valentina A. 
6 years ago

Email marketing is very easy with Constant Contact. It is a great tool easy to use and very efficient to promote any product, idea or service, it helps a lot to make sales. Pros Constant Contact is one of the best systems to develop email marketing campaigns, mainly because it is very easy to use, we can create and segment contact lists in a simple way, it also has a great variety of pre-designed templates that we can customize to provide a professional style to our campaigns, personally I think it is a very useful tool to m... read more

Selene M.'s profile image
Selene M. 
6 years ago

Constant Contact is an easy-to-use email marketing tool - a little pricey but worth the expense! Overall a great product, easy to use, and functional. its minor limitations are countered by functionality, reliability, and the features it offers. The price is sometimes a turnoff when compared to other marketing email providers. CC offers easy to use templates that are almost fully customizable. Lots of extra features including campaigns, events, registrations, sign up forms etc. There are plenty of HELP menu items and tutori... read more

Alex A.'s profile image
Alex A. 
6 years ago

Great and simple tool for marketing and email blasts. Simple and effective. Pros The functionality and options available are simple, easy to use, and very user friendly. The ability to customize and manage messages is great. Cons Some customization is limited to the options and templates they have available. Some analytics are not comprehensive and may require more analysis.  

Natalie R.'s profile image
Natalie R. 
6 years ago

Good Email Marketing Solution Reporting feature helps make tracking open rates and clicks easy to understand. Pros They offer a large variety of email templates and stock images to choose from, and it's easy to design even if you don't have a knowledge of HTML. Cons Not much to complain about here. This really is a great option for a low cost eapecially for small to medium sized businesses. 

Sierra S.'s profile image
Sierra S. 
6 years ago

Constant Contact is fairly easy to use but still very buggy. Pros Lots of ways to customize your emails. Lots of good templates available. Lots of storage space for contacts and past emails. Easy sign-up buttons for websites. Cons There are so many bugs in the editing interface and have been for years! Colors and formatting frequently change at random. Also, in the contact list, when sorting and deleting, it doesn't jump back to the page you were on, but makes you return to the first page, top of the list, every time you ed... read more

Joy T.'s profile image
6 years ago

Smooth communication Pros I like that this is a quick and easy way to communicate updates to a customer list. It has a great format to have simple messages delivered easily and quickly Cons There is nothing negative I can think of about using this software as a consumer. Ten out of ten constant contact! 

Verified Reviewer's profile image
Verified Reviewer 
6 years ago

Constant Contact is losing the email marketing race... quick set up for beginners Pros They've done well with helping newbies get set up, and making templated emails is easy to set up for a beginner. Cons The biggest issue is deliverability- which is the umbrella a tool like this exists under. And it's not stellar... so many get caught in spam filters. And the preset templates are ultra modern... if you're living in 2005. Come on guys, there is SO much competition (thinking of a certain primate). You need to get ahead.. but ... read more

Alyssa V.'s profile image
Alyssa V. 
6 years ago

okay for most of our needs Pros It's affordable and allows us to reach our consumers and receive data about our emails. It also syncs with our donation tracking system which is super helpful. Cons Not super aesthetically pleasing. All of the emails produced by Constant Contact end up looking kind of clunky even when you try to make them minimal.  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is closed now. It will open at 9:00 a.m.