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Constant Contact
- Internet Marketing
- Waltham, MA
About this business
In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more
Location details
Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Used This For Too Many Years Pros I started using CC when I opened my business in 2004. Because it was one of the first and only email systems at the time, I loved being able to have my list in one place, and I loved that it integrated with my client system. Cons Over the years, the software never seemed to catch up with technology. It was not easy to use, emails and layouts were never consistent, sizing pictures rarely came out correctly, the template options were tacky, etc. Last year, we switched to a different company a... read more
Never needed customer support so I think that speaks for something. Pros Very easy to learn on your own and use. How you pay based on email addresses. It's deduping process. Cons Not always compatible with all email hosts so some may have to download images. Can't easily find unsubscribe reasons.
Confusing & cluttered Pros I like that I can mass email all the residents (600+) all at once and schedule posts and emails for later. I also like the look of the system. Cons I do not like how cluttered the layout is and how confusing the tutorial is for first time users of the application.
Love using Constant Contact - very easy to customize, lots of templates, and quick to use! Quickly make professional and fun emails for clients and staff! Pros I like all the customization options and how inexpensive it is for a premium plan. It is a lot more simple to understand than other similar programs I've used. Cons I wish there were more templates and you were table to send campaigns an unlimited time after they were previously sent. I also wish it didn't make a lot of the options premium, like creating an event or p... read more
Great product for mass emails. Whether you are a small business or large, they have many packages. Pros Cloud based where any employee can login and send emails from their computer. Straightforward set up with basic templates. Cons Could use more templates that are up to date, and trendy. My Emma maybe has more up to do date design and templates.
This software gets the job done. Pros It is fairly simple to create attractive emails using this software. It is somewhat intuitive and offers a good amount of features. Cons This software is very clunky. After I send emails the formatting is off. Lastly, I wish I could insert videos within the email.
Easy way of Getting in touch with clients. Pros Customer list are saved easily. Also when someone removes themselves or spams. it remembers that and sends you periodic reports. Cons I used to love when you could call in and get help to build a new campaign. Now they want to charge you for everything even though we pay a monthly subscription.
My organization has used the Constant Contact integration with ClearView CRM. Pros There are two things I really like about Constant Contact - 1. the templates are very easy to modify and save, and 2. it integrates basically seamlessly with our CRM ClearView. Cons No negative comments about the software, but if they gave some case studies of nonprofits or larger organizations using the program that would be helpful to see.
I have used this program to send email newsletters for real estate agents. Pros I like that there are great templates that are easy to customize and you can include Gifs in emails easily, plus there are some provided for you. Cons I don't like the pricing, it is too expensive compared to other programs that have many of the same features. There are some glitches that can hold you up during their design too, plus some of the templates are not customizable, you can't switch out photos on some and that is very annoying.
Frequently asked questions about Constant Contact
How is Constant Contact rated?
Constant Contact has a 4.5 star rating with 2,989 reviews.
When is Constant Contact open?
Constant Contact is open now. It will close at 8:00 p.m.