Constant Contact

Kyley Shinead E. 

on Capterra

6 years ago

We used this before HubSpot added A/B testing Pros The primary reason my previous company used this product was to do A/B testing on email marketing. It worked well for what we needed. Cons You couldn't really create a custom email on your own. We had to have code written by an outside vendor.  

Matthew L. 

on Capterra

6 years ago

works great and cheaper than the others with same services Pros easy to create and schedule newsletters. Easy to navigate and add additional subscribers. Doesn't cut me off the software when I have too many bounces Cons still kind of too expensive, which they had a cheaper plan. I only send one newsletter a month, but has definitely boosted business 

Evelyn K. 

on Capterra

6 years ago

Constant Contact allows me to share our business marketing material in a rapid and professional mann Pros Contant Contact makes it easy for us to send a quick e-mail out to our members. They have everything set up for you, so that you can upload a document, image, and/or video. I love that they give you the option to change the background colors and schedule days and times for the e-mails to be sent out. I love how reliable this software is when it comes to importing contacts and making sure our clients receive the emails on... read more

Joshua H. 

on Capterra

6 years ago

Solid email creation and deployment tool - great for more basic users Pros Constant Contact has a good pricing system that allows you to scale as needed. They make it easy to create and send emails. Tracking is quite good as well. Cons The image library is too small, so you have to constantly purge old images. It is difficult to remove their logo from your emails. I don't like to promote my vendors to my audience necessarily.  

Kathleen L. 

on Capterra

6 years ago

Very easy to navigate, use, and send email campaigns! Developing the campaign along with Constant Contact directions, it was very simple and easy! Pros The software was very easy to use and design an email to be sent out. Just the small details were nice like offering "best times" to send out your email. Cons  

Kassandra M. 

on Capterra

6 years ago

Great product but overpriced. Pros The features and functionality are intuitive so there is little to no learning curve. It's easy to get started right away. Cons This product seems overpriced when compared to other CRM products that have virtually the same functionality for significantly less money. 

Stacey D. 

on Capterra

6 years ago

Clunky with a high bounce rate on many servers Pros It's good to be able to go back and review analytics from emails sent years ago as it keeps everything. It's also easy to manage the bounces. Cons The bounce rate is high on many servers, which really isn't the fault of Constant Contact. The reporting functionality is very limited and makes it harder for customers to effectively manage lists when they are large lists. No ability to pull reports for a month or specific time period. The email builder is clunky and limited. 

Matthew B. 

on Capterra

6 years ago

Very good way to market to many people Pros Email design flexibility, easy-to-use editing interface, ability to send to hundreds or thousands of contacts with a click of a button, easy contact import. Cons Pages are often slow to load, and the new interface is still confusing for someone used to the old one. 

Christy B. 

on Capterra

6 years ago

Easy to create correspondence and campaigns Pros It's pretty easy to learn how to use, and the product offers a variety of integrated services to help you craft and manage your messages. Cons Nothing really. It's a little more in-depth than some of the other products, but it's because it is robust.