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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Amy L.'s profile image
7 years ago

Constant Contact for small nonprofits vs MailChimp My nonprofit was previously using Constant Contact for our email marketing before switching to MailChimp. We were paying $/month and had between 1,000 and 2,000 subscribers. After a couple people mentioned that MailChimp was free at that list size, we looked into it and switched over. As the primary user of these services, I have to say that MailChimp is much more intuitive and user-friendly than Constant Contact. There always seemed to be functions of email customization th... read more

Crystal N.'s profile image
Crystal N. 
7 years ago

Good Marketing Tool I have had great success with Constant Contact and would recommend it to all small businesses. I like the stock photo option. Pros Cons  

Becca F.'s profile image
Becca F. 
7 years ago

Good with some flaws The good: easy sync with other software for email addresses. Easy for clients to unsubscribe. Gives you quick stats. Easy formats. The bad: difficult to create emails. I get frustrated with the program when trying to do simple things like change spacing or font size. Pros Easily syncs addresses and updates unsubscribers Cons Difficulties creating newsletters . 

Hannah M.'s profile image
Hannah M. 
7 years ago

Reliable and looks great I use Constant Contact to send weekly emails, and they have not let me down. Emails are sent on schedule, have a great overall appearance, and I get great engagement statistics. Some features are a little less intuitive than other sites, and formatting can be a little challenging. I've noticed that my "mobile-friendly" emails don't always look great on my android device. Pros Cons  

Doug K.'s profile image
Doug K. 
7 years ago

Great email marketing tool, but customer behaviors are changing. I have seen the click rates of email communications decrease over the last decade, as people are not as tied to their "inbox" as much these days, but rather, are more into their phones and social media. The software is easy to use and the tools to manage email client lists are great. However, I think it is a great too for creating email communications. Pros Cons  

Ketty H.'s profile image
Ketty H. 
7 years ago

Reliable and Easy to Use Constant Contact is a solid email marketing platform. It's cost-effective and easy to use with a bunch of great features. Pros Cons  

Joe K.'s profile image
7 years ago

Quick and easy We use constant contact for sending out mass emails to our clients. We are a snow removal contractor and use it to send out weather and service updates. Easy to use. Pros Cons  

Bobbi C.'s profile image
Bobbi C. 
7 years ago

Great resource for online marketing and event management! I've been using Constant Contact for multiple organizations for about 10 years. For email marketing with additional features (e.g. surveys) I believe it's the gold standard. The contact management is very easy to learn and navigate. There are many templates for emails, and many customizable features. EventSpot is not quite as friendly, especially for users with a large number of events. There are many good features, although some vary slightly from the pure email ... read more

Allyson B.'s profile image
Allyson B. 
7 years ago

Great for Mass Emails We have been using this system for awhile now to send out our mass emails to our clients and prospects - haven't had any issues. Pros Cons  

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.