Constant Contact's cover image
Claimed

This profile has been claimed by the business owner or representative.

Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
Select a rating
Danette M.'s profile image
Danette M. 
7 years ago

Constant Contact has been an important tool for our office in communicating with our community Pros It is easy to use and they strive to make it as easy as possible. The pricing is fair, support is awesome and very responsive, training is highly available, reporting mechanisms are very useful. Cons The only con I have is minor and that is that there is a single point of entry for our office, it would be nice to have multiple logins for one account.  

Tom W.'s profile image
7 years ago

Great tool for growing your list! It took a complicated task and dumbed it down enough so that even I could use it. I'm a content creator, not a tech person, so I want to focus on my writing and not the tech side of running a online business. Pros Easy to use and setup, even for a novice (which I was when I started). Started with zero subscribers, and now have nearly 8K. They are the only provider I've ever used. Cons If I had to pick one thing if was the fact that I could only store some many images for the base fee that I ... read more

Heidi D.'s profile image
Heidi D. 
7 years ago

Great email campaign program Pros This program is great for scheduling/sending out email campaigns. It is very easy to use and is a great addition to any marketing strategy plan. Cons  

Tiffany L.'s profile image
Tiffany L. 
7 years ago

Been using CC for over 10 years! Pros Love Constant contact for its ease of use, simplicity, beautiful designs and templates, and I really get a lot of new bookings from my clients when I send them. Cons I tried their full service program where they make the newsletters and was very disappointed. They had typos, were hard to communicate with and really did not have many original ideas.  

Elaine S.'s profile image
Elaine S. 
7 years ago

ALL the bells and whistles. Pros Deliverability is pretty high with this service. The tool can be used by people with a variety of tech-savviness, so you don't have to have a technical guru on staff to rely on. There are also a variety of subscription plugins so that if for example you're using WordPress on your website, you can simply install a plugin and easily let people sign up for emails. Cons The email editor is very klunky. It's hard to figure out how to edit certain aspects - especially if you know how to build an HT... read more

Yvonne G.'s profile image
Yvonne G. 
7 years ago

All has been good using the software It suits my needs Pros Customer service is excellent. When ever I have had trouble placing photo or something customer service has been very helpful Cons I think the price is a bit high. Every year it increases and I am paying a lot compared to other competitors 

Mona C.'s profile image
Mona C. 
7 years ago

Great Tool to get the word out quickly Direct Communication with members regarding what is going on at our Y. Pros Ability to track who opens our emails. Sometimes people tell us they never get anything from us and we can check to see if they were on the email and if they opened it. Cons Would like a little more flexibility with email design. Blocks are a little limited, maybe a plain text box would be nice. 

Lacey N.'s profile image
Lacey N. 
7 years ago

Easy to Use Email Automation Automated emails to clients, employees & vendors. Easy to use templates. Pros It's simple & easy to use. Importing email addresses is fairly easy & I can upload as many photos as I'd like. There are a ton of templates created that make it easy to customize and look professional. Cons I'd like to see more customization options - including colors, fonts, and design. It's hard to maintain brand standards without the ability to use our fonts. This may be possible at a higher cost. I have the lowes... read more

Jessica L.'s profile image
Jessica L. 
7 years ago

Easy to use, intuitive Pros -Easy to use - Good email server score, so a lot of the emails are delivered to inboxes - Affordable prices Cons Don't really see any cons. The only con is that they also have a very strict spam policy. I remember they only allow 1 spam complaint per 1000 email sends. This makes eblasts to tradeshows a bit difficult since sometimes the tradeshow attendees don't remember they have signed up to receive email from the company, so they thought we are spamming them. However, it's also this very stri... read more

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.