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Constant Contact

4.5

About this business

In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more

Location details

Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.52,989 reviews
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Daniel G.'s profile image
Daniel G. 
7 years ago

A Simple Tool for Email Campaigns Ease of setting up email campaigns and surveys. Pros Setting up email and survey campaign are quite easy and have good reporting on the backend. These reports have allowed use to fine-tune how we market to certain groups. Cons More integration with our current CRM would be nice. It would make it much easier to import new client data rather than have to copy and paste all the time.  

Heather C.'s profile image
Heather C. 
7 years ago

Drag and drop simplicity I was able to cheaply design a custom program for a website that tracked client progress, sent weekly accountability reminders and instructions. One person doing the work of 3? Constant Contact was able to make that happen. Pros The drag and drop format for building an email template is perfect for non-web design/developers. No HTML needed here. Also you are able to resize photos just by dragging the corner. I like how simple it is to design an email and see just how it looks as you go. New social m... read more

Jessica G.'s profile image
Jessica G. 
7 years ago

A good program, but a b it costly for what it is Everything was in one place for our event management and communications regarding the event. Pros Simple to use. It was almost a "drag and drop" type of format with a little more flexibility. We used the email, events, and polls/surveys features. Cons I used it at a previous company, so I'm not sure if this is still an issue or not: I had a heck of a time with trying to use any sort of HTML formatting. Another issue I had was that the email send outs were very sporadic. I wo... read more

Jennifer S.'s profile image
Jennifer S. 
7 years ago

Good product for the price. We send out emails and newsletters. Pros I really like the newsletter feature. We actually paid for the customized newsletter template to match our brand. It was affordable and it is easy to use and customize. I think drafting emails is a simple process as well as exporting contact. Cons I feel like managing the contact lists can be very cumbersome. There are some challenges to importing email address. I also do not like how you have to go through multiple steps to insert a picture. It would be ni... read more

Vilija J.'s profile image
Vilija J. 
7 years ago

Great way to send and track emails, could use some work with user experience Pros The software is good at keeping track of what emails you want to send, to whom, who looked/clicked on it, and then catering additional emails to send people who did or didn't look at it. The layouts are much more appealing than setting it up in a standard email and there are mobile-friendly options, and the reporting is useful. It works with certain database/software systems so you don't have you manually update contact lists, but you can (lots... read more

Morgan O.'s profile image
Morgan O. 
7 years ago

I used constant contact for email marketing Constant Contact made it very easy to create and test email templates. Pros Constant contact was very easy to use. I liked updating the pre-made templates to fit our products and services. Cons I moved to a new software because I could not post a video in the email. This may have changed now, I'm not sure. 

McKenzie S.'s profile image
McKenzie S. 
7 years ago

Easy to use and many options! This product is great for displaying lots of content in an email and allows you to create and customize the content being sent out. It allows you to do so much more than a typical email would allow you to do and it allows you to send it looking very professional and customized to the audience you are sending it to. With anything the product has its own learning curve to understand how to insert different content, images, links, etc. however once you figure those things out the system becomes ve... read more

Rachel E.'s profile image
Rachel E. 
7 years ago

Great Pruduct Use this every single day for work. It is easy to use and lets you customize everything in emails and keep list of contacts organized Pros Cons  

Nancy-jo M.'s profile image
Nancy-jo M. 
7 years ago

Constant Contact is the easy way to spread your news We've been using Constant Contact for our chamber's email marketing for years. It integrates nicely with our member database, saving the step of re-entering emails. And, the new editor recently introduced makes our marketing job easier - love the drag and drop feature. I highly recommend! Pros drag & drop helpful customer service, phone support Cons it's can be a challenge to learn new features, but this is a good problem to have 

Frequently asked questions about Constant Contact

How is Constant Contact rated?

Constant Contact has a 4.5 star rating with 2,989 reviews. 

When is Constant Contact open?

Constant Contact is open now. It will close at 8:00 p.m.