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Constant Contact
- Internet Marketing
- Waltham, MA
About this business
In 1995, our mission was to give small businesses a way to level the playing field against their larger competitors. What started simply as email marketing has grown into a robust digital marketing solution with all the tools small businesses need to grow and thrive. From list growth, social media, ecommerce, and advanced email automation tools, to events, surveys, SMS, and more. It’s all designed with you in mind. To help you save time, build strong customer relationships and drive real results—but most importantly, to hel... read more
Location details
Reservoir Place, 1601 Trapelo Road, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mostly reliable. Very frustrating formatting issues - doesn't accept formatting of text well. Sends mass messages out reliably, allows scheduling ahead of time, which is very convenient. Pros Reliable - messages sent reliably and on time. Feedback on # of opens, clicks, etc. is easy to read and helpful. Cons Formatting of text - very frustrating - not responsive to input. Takes multiple attempts to achieve bold print or underlining or text color.
I love Constant Contact, we use it to schedule events and to send invites and email. Being able to promote company events, trainings and provide resources and information to the community. Pros The features are very easy to use, I like the option of using contact list and tags. I also like being able to add tickets to events and giving subscribers the option to unsubscribe. Very cool experience. Cons It's confusing when copying past events and / or emails in order to create new ones. I need to watch more video webinars pr... read more
mostly good, wish it had more automation I am not exactly sure how to answer, the benefit is seen is I send emails. If we didn't have compliance telling us which software we could use I would use InfusionSoft because of the automation it offers. Pros how user friendly it is. The templates are simple and easy to adjust. I like that you can move things around within the template. Cons lack of automation and ability to create a funnel. I would like to be able to send out and email and drop someone into a funnel based on what ... read more
Easy to use all around great product Being able to keep track of people who were coming to events. Being able to email everyone in the company flyers and newsletters. Pros Easy to use ,Easy to manage,Helps keep in contact with people out of office & very easy to navigate. Easy to keep track of people who has responded or RSVP for our events. Cons
Customer support is awesome! Mass emails and autoresponders Pros The customer support if we run into trouble. They have a fantastic support team. We also like the functionality of the autoresponders. Cons The updates need to go to all versions, not just a few. We would also like a successful upload of names with emails - also multiple columns with different emails to each name.
a great move for us when we outgrew our last email marketing tool discount pricing. fast customer support. Pros It is a very easy system to merge data into - tracks many fields and the CRM functionalities are great for the price. Cons There are not enough shortcuts for duplicating data in campaigns. rely too much on cutting and pasting vs. more sophisticated options.
Greatest program! We are able to reach not only the parent body but anyone who is interested in getting emails that we don't have in our database. Pros So user friendly and easy to use. I especially love the live chat for customer service. It's not a hassle so send out emails. Cons Sometimes it's hard to manipulate pictures. I also don't love that you can search for emails previously sent out.
We use this software for our weekly school newsletter. Pros I love that I can save images, addresses, templates and more. I like the fact that I can tag certain contacts into different groupings. The library of images is wonderful, and I love the option of using free images. Cons
Love this product have been using it for 7 years now and I can't run my business without it! Keeps my clients up to date on changing tax laws and how to for my bookkeeping clients. Pros Easy to use. Can import my contacts from QBO and other software directly into my e-mail lists. Love the ability to customize e-mails. My clients love the easy to opt out if need be. The bio-metric reports let me know who has opened my e-mails and when. Cons
Frequently asked questions about Constant Contact
How is Constant Contact rated?
Constant Contact has a 4.5 star rating with 2,989 reviews.
When is Constant Contact open?
Constant Contact is open now. It will close at 8:00 p.m.