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Cool Air USA
- Heating & Air Conditioning/HVAC
- Fort Lauderdale, FL
About this business
Location details
3901 NW 16th St, Fort Lauderdale, FL, 33311, United States
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Orlando B is excellent, other techs were terrible Orlando B was the tech assigned on the third visit, and he did a great job and made sure all worked well and we were satisfied. The techs that came before--and could not replaced the compressor in 4 hours--were helpless. I was told by building security that the tech from the first visit urinated in the garage, although I didn't see it myself. A for Orlando, F for the others.
A/C repair Cool Air installed my new A/C unit 4 years ago and yesterday I needed service to unplug the drain in the air handler. I called them at 4:30 pm and they had a technician at my door in about an hour. Problem solved with a fair price. Better it doesn't get !
Very Professional Not only did I call on a Monday morning but got an appointment that same day. WOW impressed (or luck?). The gentlemen that came new immediately what the problem was. Didn't waste time, had the part needed in his truck to fix my air-conditioning system and was on his way.
Happy with servicw When they said they would be there at a certain time they were on time. This was in December not sure what would happen in July and August. Had Service America they are goin out of business. There service was terrible is no great loss.
See below I already wrote down I have called you many times and the service is very good. This time I was quite shocked by the price. Needed to feel cold anyway. Today I found out they with the ladder my walls are damaged. Nothing Major but still some damage. Thanks
New Plenum Thorough service call to discover plenum was poorly constructed and leaking unacceptable amount of air into attic.
I guess the customer is just plain wrong. I was told I needed a new thermostat. Based on past experience I didn’t think that was true. I had a second service person just vacuum out the ducts and magically my “broken” only one year old thermostat works just fine.
Disappointing... What a disappointing service. The technician was the polar opposite of the person who represented your company last week. I was a fan of Cool Air USA last week but after today I’d be concerned to recommend. There was no confirmation of an appointment or a time today. At 8:40 your technician showed up at my door, never clarified what he was here to do, just asked where the air conditioning unit was and started to work. No explaining what he is here to do, No explanation of how long he will be here to do it, t... read more
Did not get the job done My ac unit failed during the weekend. I called cool air usa because they are one of those who were recommended by a palm beach magazine that i have. They came in sunday morning.. did some “service”.. put in refrigerant.. then their technician billed me “388 dollars”. My house did not get cold! Called them back again, then a field supervisor now arrived monday noon. Did some work.. he said he added more refrigerant because the previous technician used the wrong refrigerant setting. In the end, he said... read more
Frequently asked questions about Cool Air USA
How is Cool Air USA rated?
Cool Air USA has a 4.9 star rating with 9,819 reviews.
When is Cool Air USA open?
Cool Air USA is open now. It is open 24/7.