This profile has been claimed by the business owner or representative.
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First time we were amazed second time the waitress was snarky but we blew it off to her joking. Third trip I guess it was the manager. He asks if the food was ok. It was but we just can’t eat that much he sniped well you can get smaller portions . Today was our 4 th and final time to go here. We got the little less menu. I had a biscuit with 2 sausages except there was only One sausage, my husband got the biscuit with two bacon except there was only bacon. So we paid 28 bucks for two Biscuits 1 bacon and 1 sausage. No thank... read more
Business response:
We're sorry to hear of your disappointment, please PM us.
A really disappointing chicken fried steak. Breading was excellent but the meat was just complete mush. You could push the blunt end of a fork right through it.
Business response:
We're sorry to hear of your disappointment, please PM us.
We got the chicken fried steak. It was similar to a microwave dinner. The salad was just bag lettuce mix. Nothing else. My son got the kids mac n cheese. It was cold. Not as in it cooled off cold. It was out of the fridge and not thoroughly microwaved very cold. It was gross. He didn’t eat. We won’t be back.
Service was ok, however food was delivered to table wrong, had to be returned. toom 25 more minutes to again bring food out wrong.
Business response:
We're sorry to hear of your disappointment, please PM us.
I would love to have tried the food? parking lot and tables were only half full. we were told there's a 30 to 45 minutes to sit down and get a cup of coffee. very rude and not at all hospitable. I understand short staffed and don't mind a wait but, rudeness is not tolerated
The parking lot is to small the wait is to long I waited over an hour for a table so I left and went to another restaurant
Went to black bear for the first time with my daughter and grand daughter. So disappointing. The only good thing was the kids pancake face. Chicken Alfredo! More like frozen like a chicken strips out of a bag that were cut up and the Alfredo sauce was for sure out of a jar. It was tasteless and flavorless. I got the Santa Maria tri-tip which I had to send back because it was so raw I couldn’t chew it. Still after it was cooked to medium well I had to drench it in the lemon I took out of my water and salt to get it to where I... read more
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I walked in here with my daughter around 1pm. We stood there for 5+ minutes and no one came to seat us. I understand everywhere is short staffed so the wait isn’t the problem. The problem is I made eye contact with three different staff and no one bothered to come say “hey we’ll be with you soon”. We were just ignored so we left and went to Goodwood. Seriously, I get being short staffed and maybe even hating your job but that’s no excuse to flat out ignore customers.
Business response:
We're sorry to hear this, Eric. We would appreciate the chance to look into this, please PM us.
Corporate has a 4.2 star rating with 3,219 reviews.
Corporate is closed now. It will open tomorrow at 9:00 a.m.