This profile has been claimed by the business owner or representative.
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place has gone seriously dowwwwwn. Had the worst breakfast here recently. Dried up potatoes, notably small portions and a giant biscuit consisting of mostly raw dough. Seriously overpriced meal for poor quality.
Business response:
We're sorry to hear of your disappointment, Deenah. We would like the chance to look into this, please PM us.
Fresno, CA. Shaw/Marty location. 10/8/2022. Approx 11AM. Was told a two hour wait. No thanks. Why wasn’t the place simply shut down? Adding insult to injury was their pitiful “Public Relations” who simply asked me to submit all of the information that I already gave, just in email. Umm. Isn’t that YOUR job? Black Bear has simply gotten too big for its own good and really needs to go out of business.
I put in my order with Grub Hub twice because, it said it couldn't take my order. I tried the first time with Paypal, and was charged even though, my order was canceled with no explanation. Then I used my cc and was charged again with no explanation. I called the Black Bear Diner in Riverton, Utah, and spoke to Nikki. SHE WAS VERY RUDE AND HUNG UP ON ME. I'm not sure we will ever eat at Black Bear Diner again even though, it use to be one of our favorite restaurants. I was in food service and in 30 yrs NEVER hung up on s... read more
Business response:
We're so sorry to hear this, Debbie, and would appreciate the chance to look into it. Please PM us.
Stopped in black bear today in lake havasu to treat myself to lunch and yes I went in as a single person and I watched two other tables of three and four not only get sat after me I was completely ignored their orders were taken and everybody just walked right past me won't ever be back
Business response:
We'd appreciate the chance to follow up, Dawn. Please PM us.
Was really hoping to get breakfast but options are limited at 11am. Thought this would be the spot. Waited 15 mins for a table which was fine but then waited another 15 at the table and had no service and eventually just left. Hangry now.
Business response:
We'd appreciate the chance to follow up, Bonnie. Please PM us.
The owner is rude, judgmental, and abuses employees. I Will not be eating here ever again and will tell all my friends to avoid it like the plague. The way people are treated here is downright disgusting. *Chico location specifically*
you could not abuse your employees
I was treated poorly at a Black Bear Diner. I tried to give feedback on their website but they wanted too much personal information to do so. I can only assume they don’t care.
Business response:
Hi, William. We’d like the chance to follow up on this. Would you mind private messaging us us so we can assist?
I used to Love Black Bear, but recently prices are just crazy. It is a diner. Not GOURMET! $9.00 for a bowl of oatmeal! $20 for basically a Denny's $9.00 Grand Slam and potatoes are tasteless, pancakes cold.
Corporate has a 4.2 star rating with 3,218 reviews.
Corporate is closed now. It will open on Monday at 9:00 a.m.