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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We like to drive from Mesquite, NV to the Washington, Utah Black Bear Dinner and have always had wonderful service. Today was a different experience. Front person didn’t acknowledge us so I asked if we could seat ourselves and she rudely told us to wait. Once seated we waited for 10 minutes only to have to flag a waitress down who rudely told us she was not our server. By that time my 78 year old father got up to walk out while I waited for the manager. Young gal @25 who said we came at shift change so that was our problem, ... read more
Business response:
WE are sorry to hear this, Torrie! Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
RecommendedHire a cook for the Riverton, Utah store and some attentive servers. I love Black Bear but recent experience makes me wonder if I will ever go back. Pancake not fully cooked in the middle and the hot link so burnt it was dry, coffee was at the best luke warm. Slow service: after being seated took 20 minutes to place our order then had to ask for pancake I ordered from another server, she acted all put out over it rather than just get it said she would find our server but about 10 minutes later she brought it out sadly like... read more
Business response:
Hi Elvira. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
RecommendedFeel sorry for the owner I'm waiting on a to go order as, I watch money continuing to walk out because of tables not being bust down.
had to ask for napkins, then had to ask for silverware. only served half my meal. had to reask for the rest, after I was already done with first part
Business response:
Hi Scott. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
Do not use their website to order!!! Attempted to order from the Sandy, UT location. We have several gift cards, but the web order tool said we couldn’t use them. So, we used a credit card. It kept stating the card was declined. We tried 3 times. Well, I checked my credit card account and there are 3 charges from Black Bear Diner! Now I need to get them refunded. We also attempted to call the Sandy location over and over again but could never get through. We kept receiving an automated Verizon message. We understand there ... read more
Business response:
We are sorry to hear this, Peter. Please give us a call tomorrow at our home office at (530) 243 -2327, or give the diner a call directly to speak to a manager at (801) 571-7026. Feel free to reach out to us in private messages here bit.ly/MessageBlackBearDiner if we can further assist.
Just walked out of black bear diner because my daughter was eating a hamburger salad and had a dead cooked roach on the pickle, she so upset and disgusted the California Ave restaurant in Bakersfield ca
Business response:
Hi Cynthia. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
the food and service was awful and as if that was not enough the server had the audacity to add a 35 dollar tip to my ticket on a 149.00 bill . Which was not on the bill he brought to my table but added at the cash register.. Very unprofessional. But I will be disputting the bill in the morning with my bank. I will never ever go to this place again worst dining experience I've ever had ... oh and it took anhourcand half to even get our food and then I couldn't even eat mine because it tasted like a bottle of salt!
Needs to be investigated. I have had good experiences in the past. 1st it took a few minutes to be seated (no big deal) 2nd we asked for straws and the waitress brought back two plastic straws opened and not in the wrapper. Looked like they were cleaned but used. I would not think someone would give us used straws so we used them 3rd saw a guy walk in with straws in wrappers. Waitress handed those straws our to customers. I can only assume the straws were used We were given used straws and if I get sick within the next... read more
Business response:
Hi Lucas. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
Terrible service. I got my burger in like 3 different parts. By the time I got the last part 20 minutes had passed and my burger was cold. When we asked to take the “deluxe” part of the burger off since it was never arriving we were told to just take it in a to-go box. Another guest in my party had ordered onion rings instead of fries and after asking 3 times they finally got it when everyone else was done eating and ready to go. Another guests’ side never even came but they tried charging it. Waited over 15 minutes for refi... read more
Business response:
Hi Surge. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.