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Corporate
About this business
In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All around horrible service.
I loved Black Bear and went at least once or more a week. I supported them from the first day and ordered when they only had pick up! I love the girls that work so hard for them, I have had egg shells in my eggs. Wrong items and I still come back! Today was the final straw! My son went in and was told 40 minute wait. We waited! He got the text and went right in and was told they didn’t first see his name. I called him to hurry inside because they didn’t find him. They marked him off after 1 minute! They said it was 6 minute... read more
Charged for items never received - called manager and he said he’d take it up with the delivery company. What??? Huge biscuits need more gravy. I shouldn’t have to order extra cause they stiff it! Nobody cares but you’re off my list of places I will go
Ordered from the NLR restaurants twice and both times they didn’t give what we asked for!
The food itself was good, but they offer the option to pay with your receipt on your phone. My husband and I ended up being charged FOUR different times on our card. We never got a refund or adjustment from the back. This was about two weeks ago.
The waitress was fine. She did the best she could. The Hashbrowns were only cooked halfway in the middle. The Fresh fruit, well let’s say it looks like it was previously frozen and thawed 2 days before.
I have tried Black Bear Diner multiple times and EVERY time they mess up my order. I go back today, and of course the same thing happens!!!! The manager Bob didn’t even take the time to come by my table nor did they try to fix my food. They discounted the ticket and we left to go eat somewhere else. So the wait for a table, the wait for the food was all for nothing!!!! I only knew the managers name because I waited and asked for a name, he didn’t bother coming to our table. Horrible leadership!
Bad experience Sugar Land location. 8am, one waiter only. Water 30 minutes … not even a hello. Went out of my way to go there. Ended up getting up and walking out. Couldn’t just sit there. They need to get organized.
Absolutely the worst place to order food from. They’re not coordinated at all. They have messed up an order tonight while coordinating with DoorDash. They had items available when they weren’t available. They did not give the right food to the DoorDash person. This is the third time I have had issues with Black Bear. Never again will I do business with Black Bear.
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,196 reviews.
When is Corporate open?
Corporate is closed now. It will open tomorrow at 9:00 a.m.