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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely horrible experience will never eat here again. Waited an hour to be seated and another 15 to even get our drink order. Then when asked if we could have more creamer (there were only two) the rude waitress said “they’re right there” pointing to the two tiny containers of half & half. You could overhear her speaking to more customers in a rude tone when asked for a cup of ice since her orange juice was warm. Horrible staff. Never saw our waitress after drink order. Could hear the manager screaming at the kitchen st... read more
this place is a joke to be called a diner. no sides like wtf would.never come back.
Business response:
Michael, we're sorry to hear your visit wasn't up to snuff. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
Terrible wait staff. I’ve never had my whole day ruined by a restaurant until today. Never again.
Business response:
Chris, we're sorry to hear your experience wasn't up to snuff. Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
Look, I know it's hard times in the restaurant industry right now. I know it's hard to find staff, and obviously the staff you have at this location were hired out of a special needs home's work release program, and that's very generous, but not very useful. Because of the shortage of servers, and the high level of business, I tend to order my food to go online in advance, then pick it up, not take up a table with a one top, and everybody is happy. But this requires the parties involved to not be morons. When I place an ... read more
picked up food for my son after his surgery today. picked up my order earlier than stated and it was sitting on a table waiting getting cold. the fries looked and tasted like they were cooked yesterday and my sad club sandwich is supposed to have ham on it and even a 5 y/o can make toast. the server handed me a dripping cup of ranch which we later discovered (after using it) that there was pieces of food at the bottom and NOT the same food we had in our order- gross! management should be embarrassed for allowing staff to ... read more
Business response:
Grrrr, we're sorry to hear your experience wasn't up to snuff! Please email us at info@blackbeardiner.com with the following details about your visit. We'd like to follow up. - First & last name - Black Bear Diner location (street, city, state) - Email address - Phone number (required) - Date & time that you visited - The details of your visit Thank you. We appreciate the chance to look into this.
COLD, Dry bread with no sauce! Do not order the bread pudding! I didn’t know I had to cook it myself and I have no pecan praline sauce. They also didn’t mention nasty raisins- Sugar Land, TX location
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
B B. used to be great in Klamath Falls, Or. for the last 5-7 years has totally gone down hill. last 3-4times totally uneditable..smaller portions, and my last burger was like a frisbee. cooked ahead and hard as a rock...greasy too. p s. our bear has been attacked by a wood peckers and needs paint. shabby decor inside..
Business response:
Linda Chasteen , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Two of our four meals were not even edible. I wouldn’t have even fed them to my dogs. It happens, no big deal right? Well, until they insisted on still charging us for them after we returned the full meals. Loser place. Do not go. Food is gross.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Absolutely horrible! - My father asked for a medium rare prime rib and upon it's arrival to the table; we all shared a moment of silence for the $24 tragedy that arrived... A well done steak 😭! - Their chicken and waffles was essentially premade chicken tenders slapped upon a single (what looked to be microwaved) waffle. Essentially, this would be something I'd expect to see at a forward deployed military installation in Kandahar, not a restaurant. - Their "famous" banana cream pie was by all culinary standard: sub par... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Daniel Fisk. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.