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In 1995 founders Bruce Dean and Bob & Laurie Manley opened the first Black Bear Diner in Mt. Shasta, CA. Their mission was simple: create a fun and friendly atmosphere where the local community could enjoy huge portions of home-style cooking at a reasonable price. Today, we continue their mission at every Black Bear Diner across the country, as we passionately provide guests an outstanding experience. Our menu offers comfort food classics, and our entire menu is offered all day long. Whether you are craving pancakes at 8 pm ... read more
Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
picked up food for my son after his surgery today. picked up my order earlier than stated and it was sitting on a table waiting getting cold. the fries looked and tasted like they were cooked yesterday and my sad club sandwich is supposed to have ham on it and even a 5 y/o can make toast. the server handed me a dripping cup of ranch which we later discovered (after using it) that there was pieces of food at the bottom and NOT the same food we had in our order- gross! management should be embarrassed for allowing staff to ... read more
COLD, Dry bread with no sauce! Do not order the bread pudding! I didn’t know I had to cook it myself and I have no pecan praline sauce. They also didn’t mention nasty raisins- Sugar Land, TX location
B B. used to be great in Klamath Falls, Or. for the last 5-7 years has totally gone down hill. last 3-4times totally uneditable..smaller portions, and my last burger was like a frisbee. cooked ahead and hard as a rock...greasy too. p s. our bear has been attacked by a wood peckers and needs paint. shabby decor inside..
Two of our four meals were not even edible. I wouldn’t have even fed them to my dogs. It happens, no big deal right? Well, until they insisted on still charging us for them after we returned the full meals. Loser place. Do not go. Food is gross.
Absolutely horrible! - My father asked for a medium rare prime rib and upon it's arrival to the table; we all shared a moment of silence for the $24 tragedy that arrived... A well done steak 😭! - Their chicken and waffles was essentially premade chicken tenders slapped upon a single (what looked to be microwaved) waffle. Essentially, this would be something I'd expect to see at a forward deployed military installation in Kandahar, not a restaurant. - Their "famous" banana cream pie was by all culinary standard: sub par... read more
Went to the Tulsa Oklahoma location. website says opens at 6am. Waited at the front door until 620am. people inside looked at us then kept doing what they were doing besides unlocking the doors. As we were leaving some guy came to the door. rolled down. my window as driving away told him first time here and won't be back. first impressions for a business are everything. this one doesn't get my vote.
The Olathe Ks location needs new staff outside the ONE hostess that did EVERYTHING as the others sat around and chit chatted or disappeared when customers walk in. Our meal was missing an item that comes with it and calling the location is a fail since no one ever answers the phone. This is not the first time I’ve visited this location with nearly no customers inside but the staff ignores you when you enter making you wait 3-5 minutes to even get acknowledged! Please do some coaching or training opportunities to fix this. Th... read more
The last three times we’ve been there for dinner (Oklahoma City location), the service was poor, food worse each time. Food and service used to be excellent. Not any more. Three times is plenty. Won’t be going back.
Ordered food online went to pick it up they didn’t have what I ordered no phone call no email nothing to let me know no one could give me a refund so I ask the guy there’s nothing you can do his response was pretty much so my husbands order was ready and cold by the time we got back home.
Corporate has a 4.2 star rating with 3,196 reviews.
Corporate is open now. It will close at 6:00 p.m.