This profile has been claimed by the business owner or representative.
Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
please instruct your servers to deliver beverages to the table with fingers at the lower third of the glass. Never deliver a glass with fingers around the top at the drinking area. Common sense stuff. Please instruct your staff. Always deliver with fingers at lower third of the glass. Poor presentation and poor customer service. There is a virus going around.
Business response:
Thank you for providing your feedback and letting us know about this issue, David R. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
it was my first experience and I will never return. Our server was great and attentive. 2 out of 3 food was cooked incorrectly. We go to pay out and there are 3 of us in line another group walks up and 2 cashier walks up and takes that group without even asking if we wanted to be checked out. Then as my friend finishes up the cashier that should have took me next leaves me standing there to help the lady that was already being helped that was taken in front of me in the first place because she didn't want her to wait as she... read more
Business response:
Stephanie Jones Pohlman , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
My first experience 6 months ago was great 👍 Went tonite very disappointed ☹️ Not only did they mess up my order but when they redid it , it was even worse .... they must have hired a new cook cause it was horrible won’t be going back unless it’s a Saturday morning ..... !!
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
We were there this weekend I was so disappointed with my food my hashbrowns were hard to eat and burn my steak with mushrooms and onions had hair on them I’ve been there several times and this has never happened to me😔my daughters chicken and waffles was not cooked Completely The side of fries were all burn and super greasy so sad to say that we didn’t enjoy our breakfast and yes we end up paying $74
Business response:
Luky , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Sehr schlechtes Essen. Das schlechteste Steak, das ich je gegessen habe. Das "chicken" meiner Frau war genauso schlecht. Für solch schlechte Qualität auch noch VIEL zu teuer. Traurig. 0 von 5 Sternen wäre dafür noch zu viel 🤷♂️😭
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Cold half cooked food that was like it might of been cooked last week. Will not go there ever agian!!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Charles. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Disappointing food. Ordered a Medium Rare steak and received a BLUE stake. Also received a reheated baked potato that tasted like sand. Not impressed. Will not be eating here again.
Business response:
Christine Burgoon , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
Just went to Black Bear Diner in Daly City, California. Awful hostess with a really bad attitude. We come here regularly and the last 3 times service has also been bad. I dont recommend this location at all. Better go to Sharis on Sneath Ave.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Got the shasta scramble and my eggs were slimy. Had to ask to order and then finally just went to the front to pay after waiting for my bill. Was asked how the food was, told her mine wasn’t good. She looked annoyed and asked rudely if my bill was right. I told to my son to speak to the waitress when he ordered and she chimed in saying “yeah, it hurt my feelings”. He started crying. Not impressed. From start to finish took 1.5 hours
Business response:
Tia , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,217 reviews.
When is Corporate open?
Corporate is closed now. It will open tomorrow at 9:00 a.m.