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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
what a fiasco! server took our order, someone else delivered, had to ask for silverware from bus boy, he brought 1 set, ( there were 2 of us), server never checked back, food was cold, ate what we could, waited 15 minutes, still no server, finally had to go to front to get bill. this place used to be good .
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
My wife and i tried Black Bear Diner and was very dissapointed by the service and food. First, the greeter said he needed to wipe off our table and would be right back to seat us. He did wipe off the table then wandered off for several minutes until somebody else finally came and showed us to the table. Then, he came to take our order and when my wife asked for something off the dinner menu he said "it's not available til after 4." We asked why since they proudly claim breakfast, lunch AND dinner served all day. He said " I ... read more
Business response:
Nick , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
The waitress barely checked on us. The food was cold when it’s first came out. The manager was lazy and not greeting customers while they were eating to see for himself if the food was good or not. We were purposely seated in the back of the place, even though there were vacant booths up front,because we had 3 children with us. Our waitress served hot food to a table that had been seated and had ordered after we did. Our meal was the same as theirs but, they were offered biscuits or cornbread and we weren’t. When we asked ab... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Recommendedportions are large, price is right, FOOD IS AMAZING
Business response:
Thanks for the kind words and recommendation, Ashley. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
I have never had such horrible service at black bear diner in tell tonight. We ordered four meals two streak dinners and two salads plus we ordered a side of fries for my almost one year old which we had the ask the server for three times before it was brought to the table. we also had to wait for our food over half hour which isn't normal for this location when they aren't busy. We had to send both streak dinners back asked for medium rare and they got very well done. The carrots and broccoli where suppose to be streamed a... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Cynthia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
The service is always bad. 3/4 times service was slow and unconcerned in St Charles Mo. Very bad management.
Business response:
Angela Stephenson , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
I already wrote a review over three weeks ago. I was asked to email them and did so straight away. Still no reply. Very disappointed with the professionalism of this company.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
RecommendedI am need job house keeper and more
Business response:
Aw, shucks, you’re making us blush!
My sister & I like the diner, yet the W Shaw Fresno one is into recycling too much. Our placemats were previously used AND so were the toothpick flags in sandwiches. Just nasty practice for clean health‼️
Business response:
Sandy , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,217 reviews.
When is Corporate open?
Corporate is closed now. It will open at 9:00 a.m.