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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I usually love the food and the staff are very friendly. But this time waitress was abrupt and in a hurry. My salmon was dry. Could not finish eating. Very sad because we usually love Black Bear Diner.
Business response:
Shelley , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
I ordered tonight through doordash a 7 oz bacon cheeseburger medium rare with a baked potato and a chocolate cream pie. I received a cherry pie, the burger was so well done I could not eat it and the bacon was half cooked. the baked potato was hard so I had to finish cooking that. very disappointed. I let doordash know and they refused any compensation so I am very disappointed in both parties.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Had the chicken and waffles and it was just awful. Will not be returning
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Waiting and waiting and waiting. It’s not rush hour or lunch hour. It’s three in the afternoon on a Friday and nnoooo server for 15 minutes!
Business response:
Rose Jansson , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
Cute atmosphere, good service and great biscuits, however everything else was a huge disappointment.
Business response:
Thank you for providing your feedback and letting us know about this issue, Beth. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Me and my husband went to this restaurant for lunch yesterday. We ordered the chicken fried steak and chicken & waffles with eggs. The gravy was cold and chicken fried steak was fried hard and the broccoli was hard it was not steamed; it was more like raw. The chicken strips for the waffles were fried hard. I didn’t get my eggs or side of fresh fruits that comes with it. I asked the waitress about it and she was like; you really don’t want it do you. I told the manager and he subtracted $1.99 from my bill. This restaur... read more
Business response:
Alice , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Add veggie sausage and you'll get my recommendation!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
My husband and I went to the Humble Tx Black Bear Dinner yesterday, Christmas Day at 4pm. The male hostess was RUDE as if he was pissed he had to be there. We were told the wait would be 40 min....and those around us were told an hour. I guess because it was just the two of us, our wait would be less. However, there was SO many tables NOT occupied!!! Seriously, it appeared that only 1/2 of the tables had were occupied. We left!!!! I have had food delivered from BBD and wasn't impressed but thought it would be better i... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Deby. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
we ordered pies for our Christmas dessert, and both apple pies where raw, and the pumpkin was burnt. thanks for ruining our Christmas dessert. please rethink making pies. we could have got so sick from the raw dough, and apples.
Business response:
Christina Dolores , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.