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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWhile the food was good, the service today was terrible. We asked for extra plates to split meals but they didn't come until the last of the food was delivered, which she had forgotten to bring out. Asked for ketchup because ours was out, she never brought it. We checked two other tables before finding any. Our drinks were never refilled, and 4 empty glasses by the time we left. Would have eaten more of my pancakes but she never came back and we needed syrup. Finally got up to leave after ending our meal and waiting for ... read more
Thanksgiving dinner with my dad. Absolute worst meal I've ever had to pay for. My prime rib was undercooked and barely warm, as well as being half fat. My dad's turkey was horribly overcooked, completely browned and tough. I did complain to several people, and besides an offer to reheat my steak, nothing was done. I don't make a scene at restaurants and I don't complain often, but this experience has ruined this place for me. I wouldn't have anything besides breakfast here again, and probably not even that. One other table n... read more
Business response:
Jeremy , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
went for Thanksgiving. chicken fried steak was not fresh it was frozen and nasty you can buy this stuff at Walmart in frozen section. worst meal I've had in long time
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
They were out of several food items and we weren’t told til after our order was done. Salad was a plate of lettuce and two cherry tomatoes... No baked potatoes and no pesto.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Looked over us didn’t serve us won’t be going back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ty. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
took a family of 8 out to eat here we waited to get the table 30 min that's normal. we sat down order our food took way over a hour to get the food .when we finally received it the food it was cold told them they took the food to fix it but brought it right back the same way cold and not cooked right . why most of us was waiting to get our food my husband was eating his until he found a bug the food . needless to say we all got up to leave at that point . the manager look at the plate and also started to apologize we contin... read more
Business response:
Allyssa Reeves , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
Service was mediocre..the food presentation was superb but was cold. Several places around us to enjoy breakfast and wanted to support you because you are local. Not apologizing for not returning.
Business response:
Fidencio Junior Cisneros , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Fue una comida muy pero muy mal pedí mi comida y me llebaron todo mal la papa era vieja de saber cuantos días les recomiendo que tengan mas cuidado con la comida no se si fue nomas la mía pero muy mal que horror ir allí nunca mas regresare allí no importa esperar o pagar más pero saber que bamos a salir sastifechos por nada en el mundo recomendaría ese lugar en el. Que estuve es el de 25202 Hesperian Blv Hayward c.a 94545 esa es la dirección
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
We walked out after being told that the beef brisket meal was not ready and would not be ready for 15 minutes then 20 minutes then another 30 minutes! We walked out hungry! I will never go there again! It was my first time there! What a bad 1st and only impression!
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.