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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
where to start...newly opened so busy on a Sunday Morning, I get it and understand. what I do t understand is food served barely warm, the sausage patties burned on one side served good side up, a manager..server and cashier who ignore a customer when asked "how is everything?" replying with a tone.."it's alright" and their response is thanks. I even told the cashier we may not be back and she says "would you like a receipt?" for crying out loud...if you don't care what a customer has to say and you're only asking because yo... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Service was very mediocre. Server Zach was very rude and offered a piss poor attitude. Food was cold upon arrival and orders were wrong. Second attempt at eating here and the service has not improved in regards to the food. I tolerate lots of issues but all because you’re having a bad day should not cause anyone to offer poor attitude.
Business response:
Larry , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Black bear Diner open in Olathe ks last week and it is chaotic. I understand that it just opened but they can not handle the traffic, let alone work the machines. I ordered the black bear french toast to go. I understand its deep fried which sounded amazing but when I got my food why was the dough inside not cooked all the way?? I could still taste the yeast. Not very good. Only good thing was the bacon. It was delicious.
Business response:
Thank you for providing your feedback and letting us know about this issue, Christina. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
over priced food and not good at all
Business response:
Deborah Potter , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
New restaurant so slow service is kind of a norm these days. The food is what I really didn’t care for. I had the scramble, biscuit split with an egg on each and a sausage patty with gravy and breakfast potatoes. Potatoes were the best part. Gravy was scarce and the sausage was flat out nasty. I’ve never tasted breakfast sausage like that before. I’ll leave it up to my wife if she wants to give it a try, I joined my folks for breakfast that morning. If my wife doesn’t want to go, then I won’t be back.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
☹️☹️sucks. Wait time is unbelievable.
Business response:
Elise , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Diner salads consisted of a bit of lettuce with a huge piece of the core of the lettuce halved and placed on the plate. This happened on the two salad brought to the table. Then as an added bonus the black bear must have been dishing up the salads as a big black hair was displayed proudly on top of one of the salads. The food was average at best and over priced. The vegetables on my plate "carrot and broccoli" were raw to just bearly steamed. One of the featured items "fish" was out of stock. Purchased a bear claw to bring h... read more
Business response:
Rob Sinclair , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
Staff appropriately. On a Saturday night at 5:30pm, a 20-minute wait to be seated when more than half the tables are empty.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tom. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Worst restaurant experience in my life ! It took hours to receive food that was wrong for 3/4 of the group of 8 of us , and one person never got their food until we were leaving , 3+ hours later . No apology , they did not care - at all . Complained to corporate , they cared even less - no response . Please tell friends to avoid this place, everyone else does it better .
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.