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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I ordered Christmas dinner for myself and son and daughter in law who was in the hospital after just having a baby.I got charged 65 dollars for some really gross food.The Turkey dinners were two slices of lunch meat covered by gravy.They promised me stuffing and forgot it.Food was cold at pickup also no pumpkin pie as promised. .I could have gotten a hotdog at Arco that would be better than this
Business response:
Amy Wiley , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
We went with our grandson! Manager was told we didn’t get waited on didn’t care!!!!? Rude disrespectful and hateful!!!! Will not be back!!!
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
My coworkers and I went to Black Bear for Christmas Eve pre work breakfast. We got there at 6am waited. Order our food 6:15am waited. 6:45am received the orders and half of the orders were cold. One coworker order a Shasta Scramble and it was tiny compared to the amount of cold potatoes they got. The server said the cook forgot 2 of the orders. By 7am still missing 2 orders. I had to go since I had to be at work at 7am. Went to work late with no food. There was 8 of us. Guessing that's too big of a group.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
The service is hit and miss. (Fernley,NV location) Lately more misses. Last visit it took more than an hour for two burgers. Finally got up and left. It wasn’t even busy. Today, we got seated quickly, but, 20 minutes later, still no waitress at our table. Again, not busy. About done giving them the benefit of the doubt.
Business response:
Thank you for providing your feedback and letting us know about this issue, Beth. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
We went in today to have breakfast, the stupid hostess skipped over us and sat 3 different groups. We will not be returning.
Business response:
Doug Hymas , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
Recommendedfood us cold and very disappointed, many customers sending food back in owasso today
Cold food, server had too many tables to get us coffee, eggs were not done right; chicken fried steak was a patty I could have unfrozen at home. Go somewhere else, go to Denny’s.
Business response:
Mauricio , we’re sorry to hear your experience at Black Bear Diner wasn’t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn’t happen, we want to know about it! If you don’t mind taking the time, please email us at: info@blackbeardiner.com with some details about your visit
Never again! I do not have one positive thing to say.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
Well we had a terrible first experience with you when you first opened. So we decided to give you a second chance tonight and you let us down again. The fact that it took over 45 min to get n order of french toast, a kids french toast and a fish n chips is very very annoying! People that came in after us got there foods way before we did. With a three yr old screaming we decided to get the food to go. At that point no one even said sorry or anything about the wait. And of course by time we got home with our food it was nasty... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,218 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.