This profile has been claimed by the business owner or representative.
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Please learn how to make Denver omelettes. The ones I have had there lately are very cheaply and hastily made with the cheapest cheese and thrown in uncooked/unmelted. A very small amount of a very cheap cheese that is grated to a very tiny shred was used. The cheese was hastily thrown on top and in the middle. When I had them make another one, it was not better. Black Bear Diner needs some Professional help to get their Denver omelettes right!!! I took it home & added my shredded Tillamook cheese inside of the omelette. The... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Anett was the only reason my friends and I came in there. She was friendly and gave us great laughs and service. One hell of a server she was! Sad to have to find another place to eat now.
A gentleman was ahead of me and I asked it he was before me. He said no, the host Sky said NO and pointed her finger at me and yelled what’s your name. The man was s Uber driver we spoke for a bit he apologized for the way the host spoke to me. The host later yelled at the Uber driver for waiting in his car. The lobby was full of people. This was an unacceptable manner to speak to anyone. Maybe you should put her in the back to wash dishes for awhile. I requested to speak to the manager Sky said she would send th... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Cynthia. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
We were seated by a fella named Travis at a Tucson location on 9/24/19 for breakfast. His attitude toward us and his job made this a horrible experience, especially as he muttered profanities at me while he walked off. In addition, the rolls that were served (by Travis with a bad attitude....) with our biscuits and gravy were hard and stale. If he still works there, it will be difficult to return to this location, which is sad becuase it was nearly empty for breakfast. They can use all the customers they can get.
Business response:
Thank you for providing your feedback and letting us know about this issue, Della. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
I will be contacting the Department of Public Health, and report the violations that I witnessed earlier today!
worst food ever raw cold cant get order right
Business response:
Thank you for providing your feedback and letting us know about this issue, Dale. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
😲Very disappointed. Read my comments. Not just one thing, but all of it! Very sad.
Business response:
Thank you for providing your feedback and letting us know about this issue, Helen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
This location is the worst. By far -5 stars. Will not eat here ever again! Terrible management!
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
A large group of us ate here yesterday. The food was delicious however our waitress was rude throughout our time there but following each rude comment she would give a little laugh, which she thought would make it not seem as rude. It didn't work. Our group of over 20 sat at two different tables and when the bill came, one person decided to pay for it all. The waitress came to our table to let us know that our bill had been paid for but loudly explained to us that the person responsible had not left a gratuity. She stat... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Zenita. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Corporate has a 4.2 star rating with 3,219 reviews.
Corporate is closed now. It will open on Monday at 9:00 a.m.