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Corporate
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had some of the worst pancakes ever; dry with no flavor. Should have sent them back and got toast. @ the Rancho Cucamonga location
I have been going to Black bear for almost 16 years. I started going to the one in Redding and have gone to locations in Washington and throughout California. When one opened up in Santa Ana, I was so happy. I've been there so many times and never had an issue till last night. I always order an Arnold Palmer with my meal and usually have a few refills. Last night the waitress refused to give me a second refill stating it's only one refill. that has never been brought up in all these years. then she tried to rush us to go pa... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
First experience watched the waitress put her finger in a customers gravy to check temperature. And then proceeded to bring it to the table. Brought it to the managers attention and he did nothing. Second experience had hair in our food. And it was under cooked and had to go back to the kitchen.Third experience out of food already at lunchtime. Don’t waste your time not worth your effort. Black bear diner gets a big black mark off of my list
Business response:
Thank you for providing your feedback and letting us know about this issue, Sandy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Today on September 15th, I was at your Tucson, Arizona diner. I ordered the classic burger medium well. Well, I put trust that your cooks knew how to tell the difference between medium well and medium rare which was the burger I was served. When I addressed it the Server seemed like you ate half of it... Well, of course I did... I assumed my food was cooked to the specifications I ordered. She offered me dessert or for them to make me something else. I explained to her that I am 3 months post kidney transplant and under ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Jeri. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Poor service and she was slow. Food wasn't as good as we have had. Won't be back. This was in the Midwest City diner.
Business response:
Thank you for providing your feedback and letting us know about this issue, Terry. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Service was very poor and food was just ok. There seemed to be a lot of people just standing around not working. Lots of dirty tables and our food was sitting at window for too long.
Business response:
Thank you for providing your feedback and letting us know about this issue, Kristi Mitchell. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
this place has it's ups and down today me and my husband and a friend went there for lunch and it took a about 20 mins for our food to come and the waitress was not concerned about us and was more worried about the big group of people next to us and never got our drinks refilled and only thing we got was napkins and a casual how was your food when my order was made wrong I requested no onions and there wa onions on it so I just picked it off my salad I guess the waitress was too busy to care about my group I love coming to b... read more
Took our son and his girlfriend there. Only 2 other tables occupied when we got there. Service was SLOW. I had the crispy chicken Cobb salad and it took over 15 to get my dressing - my son actually got up and reminded them that we had asked for sides of ranch for the fries too. Our water was never refilled. Son ordered the steak special and the “make it a full dinner meal” to get the salad and cornbread. He got no veggies, waitress said his salad was in place of that. He ordered the steak medium rare but it was mo... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Elaine. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
I saw a plate that looked like my order sit under the heat lamp at least 15 minutes while I suppose they cooked my husband's hamburger. I watched as the plate was shuffled back and forth by at least six servers as other plates were swept away to their dining tables promptly. I watched as servers spoke to the cooks in the back over said plate; hoping that plate was not mine. Once it arrived and I knew that indeed it was my plate we refused to eat or pay for it. Will not be back; Humble, TX Sincerely, Sharla Bowen
Frequently asked questions about Corporate
How is Corporate rated?
Corporate has a 4.2 star rating with 3,219 reviews.
When is Corporate open?
Corporate is closed now. It will open on Monday at 9:00 a.m.