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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
so slow the manager gave us the meal on the house. went back a month later and walked out after being seated waiting 45 minutes and couldn't get a answer on how much longer.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. We want to look into this - please email us about what happened, reminding us the location you were in. Thanks again for letting us know.
Food wasn’t the greatest, service was awesome. Unfortunately they do not have military discount, unless ur in active duty (in uniform)... hmm which makes no sense cause they are located no where near a base. FYI, USMC do not walk off base in uniform. Sadly there’s no senior discount also.
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
I have always Loved Black Bear, But last night was the worst. Uncooked food the worst service I’ve ever had, he wouldn’t even listen. And please explain how you can be out of backed potatoes at 7 when you don’t start serving them till 4? And no cobbler at 7, just a thought MAKE MORE. And the manager didn’t even say sorry.😢
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. We would like to address this personally. Please email us a little detail about your meal and which location this was, and we will be in touch with you. info@blackbeardiner.com
Very good food but been here twice and the service was just terrible. It takes 20 minutes to get someone to take your order, and who knows when you'll get your food. We've overheard two other couples saying the same thing. Very disorganized and it seems like waiters don't get assigned tables.
Business response:
Thank you for providing your feedback and letting us know about this issue, Aidan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
CROOKED AWFUL PLACE DON’T GO!!!!! Our rental car was broken into while eating, $12,500 worth of stuff taken... The rental place said that was the 3rd rental broken into that DAY from The Black Bear Diner. Has to be a set up. The diner didn’t warn us not to keep luggage in our car (on the way to the airport of course so it was everything we had). If they knew and continue to have this happen they should warn their customers. It was crap! Police never showed up. Such a joke.
Business response:
We are so sorry top hear this Lisa. It is a problem and signs are posted... Law enforcement is overwhelmed with this occurring and we look forward to seeing some changes made. If you need video for your police report, please let us know. info@blackbeardiner.com
food sucked tonight ordered the turkey dinner. turkey was dry no stuffing. I asked she brought croutons veggies were hard. I hardly ate. I won't be back.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal, the location this was at and we will be in touch with you. info@blackbeardiner.com
Horrible service and food but management is incompetent and does not care about the guest or the employees or the community. Don’t support rude corporate greed.
Business response:
Thank you for providing your feedback, David. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Pricing is high for what I got...a 3 oz meat patty with plain iceberg lettuce; was supposed to include a salad. I had to wait to get the waiters attention and ask wasn't it part of the meal. By then the last thing in needed was more lettuce. Waiter seemed to be in a hurry for use to leave; receipt provided before we were done eating; no offer of coffee or dessert, asking if a carry out box was needed while we were still eating; clearing the table when we were still sitting and talking with our drinks still to enjoy.
if you have an empty restraunt with multiple available tables yet 30 people are waiting to be seated you are doing it wrong. After waiting 20 minutes we went elsewhere
Corporate has a 4.2 star rating with 3,221 reviews.
Corporate is closed now. It will open tomorrow at 9:00 a.m.