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Courtesy Nissan
- Richardson, TX
About this business
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The staff that I dealt was was deceitful.. Initially I talked with your sales guy by phone and he boasted about what a sweet ride this unit was. When we drove 45 miles to check it out the next day we found the car on the website to be nothing like the one on your lot due to significant hail damage on hood and rear deck. That was a deal breaker for me.. His manager showed up agreed to fix the hail damage but noted that the process would only be about 85 % good...not exactly an expression of quality work. As we test drove the ... read more
Business response:
Thank you for bringing this to my attention. I apologize for what you have experienced while shopping for a vehicle. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Brady Bishop General Manager bbishop@courtesynissan.com
I left a review 6 months ago regarding a recall. Well, I finally got my vehicle back in and demoting from 3 stars to 1 star. I came in for an airbag recall. Ironically I now have a flashing airbag light on my dashboard that the rep and mechanic said was already there. Which is patently false. I had my vehicle at Honest 1 auto on 11/13 and have verified with them the light was not on. Folks should not be worried about bringing their vehicle in to have something different wrong with it when leaving. Michael Tibbs was decent re... read more
Business response:
I apologize that you experienced while getting your vehicles airbag repaired. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at bbishop@courtesynissan.com Brady Bishop General Manager
"I left a review 6 months ago regarding a recall. Well, I..." I left a review 6 months ago regarding a recall. Well, I finally got my vehicle back in and demoting from 3 stars to 1 star. I came in for an airbag recall. Ironically I now have a flashing airbag light on my dashboard that the rep and mechanic said was already there. Which is patently false. I had my vehicle at Honest 1 auto on 11/13 and have verified with them the light was not on. Folks should not be worried about bringing their vehicle in to have something dif... read more
"Do not go here! There prices are average but they will..." Do not go here! There prices are average but they will tackle you with charges on top of charges for buying a car here. The sales manager Elvis is a extreme liar aswell. So many better dealerships who treat there customers better. If I could go back on the whole deal I would in a heartbeat. I’ve only had the car for 2 days btw
Business response:
Worst dealership I’ve done business with so far
"Worst experience I have ever had with a dealership! Save..." Worst experience I have ever had with a dealership! Save yourself the headache and don’t go there. The sales people are lie to you tell you have to buy Kahu and you don’t! Took and act of Congress to get paperwork! Left car there for them to fix and when I picked up something else was broke and can not get in touch with Brady Bishop the GM to try and get fixed. Salesman told me they did not touch it so they can not fix it!
Business response:
Thank you for bringing this to my attention. I apologize for your shopping experience. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
"I am only giving 1 star as zero stars is not permitted...." I am only giving 1 star as zero stars is not permitted. Do not go to this dealer! DO NOT GO TO THIS DEALER!!!! They are liars and in no way transparent! They withhold providing you copies of all documents that you sign. They tell you that you are required to purchase KAHU, you absolutely are not required! I will never buy another vehicle from this dealer. They are complete and total liars and cheats!
Business response:
Thank you for bringing this to my attention. I apologize for your experience with our sales department. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
"The sales team tried to sell us a vehicle with fraudulent..." The sales team tried to sell us a vehicle with fraudulent advertising. Lots of slimy sales tactics which we weren't surprised. We called other locations to confirm their packages and we were told by more than one location what the packages were and that the other location was not selling it properly. When I called the location back to tell them that we are purchasing through an HONEST dealership Matt the sales manager told me the car we were looking at was just s... read more
Business response:
Thank you for bringing this to my attention. I apologize for the misunderstanding and unpleasant experience you had during your visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me below. I look forward to speaking with you. Brady Bishop General Manager bbishop@courtesynissan.com
"Terrible Experience. The service department kept giving..." Terrible Experience. The service department kept giving me the run around trying to find a squeak coming from my truck. After numerous attempts they finally claim that I have some "bent metal" causing a different squeak and they will not honor the warranty until I pay 500$. The claim is that a scraped bumper - which just scraped the paint - someone caused metal underneath it to bend, even though the bumper itself is still intact. Complaints to the GM went ignored. ... read more
Business response:
Thank you for bringing this to my attention. I apologize for your experience with our service department. I would like an opportunity to fix this and to earn your business, please contact me at bbishop@courtesynissan.com. I look forward to speaking with you. Brady Bishop General Manager
"AVOID THIS PLACE. I am very upset and disappointed with..." AVOID THIS PLACE. I am very upset and disappointed with how this dealership treated my mother. She recently purchased a new 2019 Nissan Rogue from here and took it in because the windshield wiper fluid was malfunctioning. Rodger initially tried to scam her out of $600!? just for labor to fix the windshield wiper fluid. However, they lowered the cost to $200 after my mom stated she could not afford the repair and was going to leave. The average cost for this repair ... read more
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 12,175 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is closed now. It will open at 9:00 a.m.