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Courtesy Nissan
- Richardson, TX
About this business
Driving is something most of us have to do every day. For many it seems like a chore. Courtesy Nissan is here to tell you it doesn't have to be. More than that, we're here to prove it with a revered lineup of new Nissan models and used cars - not to mention expert service, genuine parts and specialized auto repair. That's right; everything you need to transform your daily commute into a joy ride and maintain that sense of satisfaction is right here, under one roof. Let's start by talking about this year's editorially acclaim... read more
Location details
1777 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Horrible experience with service every single time we go in. When we were sold the car they explained teir service department as customer focused and that is so far from the truth. They are horrible and rude and EVERY situation has been horrible. I would WARN anyone not to buy a Nissan. Nothing is covered under warranty.and each trip will cost you $1000 to $2000. The Service Manager is the absolutely rudest, worst customer service person I have EVER seen. NISSAN IS A NIGHTMARE
I came in to turn in a lease car and look at financing it, or maybe getting a new vehicle. They like to play the waiting game (let me ask the finance manager...), I knew from prior interactions the dealership had an old-fashioned sales model, but I figured if I could pin down particulars in advance, on the internet, I might be able to do business with these neighborhood guys. I might have been wrong. They drove me to the lot with cars in one vehicle, had me test drive and approve a second vehicle, and then provided another v... read more
This place will do everything they can to rip you off. David Mullen is an awful salesman and will do everything he can to rip you off. Horrible
Towed a new versa with 36200 miles on it, starter does not engage. Service advisor told warranty officer the starter had an impact on it, which was the result of AAA driver knocking on the starter (was not asked to do so but first thing any mechanic tries to check the starter) the result was I was denied warranty for a very mean reason . Moreover service advisor Did not call back until, I called a day later. Very bad experience. The only positive thing out of this whole adventure is that I will never buy a Nissan in the futu... read more
Their customer service is sucks ! After I bought the car , I can not contact to the sales , he did not reply my texts,emails even I left the vocal message .......! No answer ! I have to go to the the store in person ! He is so so passive !
Walked in to trade 2013 Frontier. Spent 5 minutes with the salesman. Gave him my keys and he went to speak with the sales manager about my the payment I would like to be at. He returned 2 minutes later and stated that my payment was probably going to go up. He didn't even determine the value of my trade. Get my VPP number or try to discuss options to get me into a new vehicle. I was an open book to options...I took my keys and walked out. I have called the General Manager and await his call back. If a deal is achieved I will... read more
The incident happened on Oct 27, 2014. The very identical review has been posted on their Facebook and Google reviews last week, there's also a Yelp review but it got snubbed to a non-reliable list. I was out of town to finish the job, letting everybody know how awful this place is. Now that I have time, I'm gonna finish the job. I brought in my Nissan Sentra in for an oil change, brake check and among other things at around 7:30 AM. After an hour, the service advisor came in to informed there are other things needed to be t... read more
I took a brand new Altima to get rid of the noise it was making. There was a factory defect. They damaged the electric system. Now the engine won't start!
My husband and I decided to get a third key to our Nissan Leaf for our 17 year old daughter. We purchased the key and took it in to be programmed which costs around $150ish. I told them we wanted an additional key, not a replacement key. Instead of programming the new key to match the old key, they reprogrammed both keys, therefore, my husband's key that I didn't bring is now rendered useless. I started with 2 working keys and ended with 2 working keys instead of the 3 that I needed, and lost 3 hours of my life that I'll nev... read more
Frequently asked questions about Courtesy Nissan
How is Courtesy Nissan rated?
Courtesy Nissan has a 4.3 star rating with 11,920 reviews.
When is Courtesy Nissan open?
Courtesy Nissan is closed now. It will open at 9:00 a.m.