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Credit9

4.7

About this business

Location details

18200 Von Karman Ave, Suite 500, Irvine, CA, 92612, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 6:00 p.m.
Tue6:00 a.m. to 6:00 p.m.
Wed6:00 a.m. to 6:00 p.m.
Thu6:00 a.m. to 6:00 p.m.
Fri6:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.79,022 reviews
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G.D. H.'s profile image
G.D. H. 
5 years ago

I think all of the 5 star reviews are FAKE. Notice that the majority of them are clumped together by date. I recieved a mailer indicating that I was "pre-approved" for $24,494 "consolidation line of credit" in the side line the offer stated it was a "consolidation loan". I went to the BBB website and saw a fairly high rating but decided to read the reviews. I'm GLAD I didn't fall for this scam. The BBB should do better with their screening. 

horrible company's profile image
horrible company 
5 years ago

wish i could give a zero rating. Its a scam. I am going to report them to ******** ******* ******* 

Paula S's profile image
Paula S 
5 years ago

Oh my Gosh! A+ Rating with all the bad reviews! BBB this just ain't right. I am so glad I did not let these people scam me. 

Lou L's profile image
Lou L 
5 years ago

They are in California, but when they phoned me (I'm in Michigan), the caller ID said they were almost next door. No legitimate company fakes caller ID. 

Jim's profile image
Jim 
5 years ago

They are in California, but when they phoned me (I'm in Michigan), the caller ID said they were almost next door. No legitimate company fakes caller ID. 

Business response:

We're sorry to hear about your experience and also want to thank you for sharing your concerns with us. Our headquarters is located in California and we have some agents working remotely nationwide due to this pandemic, We're sorry for the confusion if one of our agents used their local number. 

Joseph H.'s profile image
Joseph H. 
5 years ago

It’s definitely a scam, I like a lot of other made the mistake of calling, they did a soft pull on my credit took my information and said they would call me back at a set time later that day. I never received a call, and every time I called them they transferred me to a voicemail or made a excuse as to why “Moe” couldn’t answer the phone. I am concerned about what they are doing with my personal information, but I also plan to talk with the fraud division of the sheriffs office, they are not the only ones with a recorded lin... read more

Oscar R's profile image
Oscar R 
5 years ago

I hope some customer advocate group or agency put these scams in check. All they do is make you believe you have a potential for a consolidation loan, but what their core business is actually a credit repair company. They state that you may or may not qualify, but I can assure you they will not sustain an audit for loans approved, because THEY HAVE NOT APPROVED ANY. Stay away! Disclaimer: I never called them, but I had to other very similar letters and they are all the same. 

Mani K's profile image
Mani K 
5 years ago

Do not be fooled with their empty promises!! Put yourself in their shoes! Would you lend 40k to someone with lots of credit card debt and promise a low interest rate with an unbelievable low payment??? Of course not!! They do not care about anyone just care about making lots of money and put you in a deeper hole than you already in! Come on do the math! First of, if you have a lot of credit card debts then your credit is not perfect and you won’t be able to secure a low interest rate! The realistic payment for a 40k+ loan is... read more

Business response:

Mani, We' sorry to hear about your experience and also want to thank you for sharing your concerns with us. Unfortunately, We are unable to locate you in our system based on the information provided in order to better understand and hopefully resolve your concerns, please email us directly at pr@credit9.com so we can help you resolve this. 

Lee Anne s's profile image
Lee Anne s 
5 years ago

How in the world does this company have an A+ rating with the BBB?? After reading the reviews I am so glad I didn’t call them as I too got the Pre-screen offer. 

Business response:

Lee Anne, We're sorry to hear about your experience and also want to thank you for sharing your concerns with us. Credit9 values customer service more than anything and we don't adhere to deceiving people to get their attention. It is your due diligence as a consumer to do practice mindful judgment on any advertisement you received. Should you have any more questions or concerns, please contact our Customer Experience Manager directly at pr@credit9.com 

Frequently asked questions about Credit9

How is Credit9 rated?

Credit9 has a 4.7 star rating with 9,022 reviews. 

When is Credit9 open?

Credit9 is open now. It will close at 6:00 p.m.